What are the responsibilities and job description for the OCM Lead position at Beacon Systems, Inc?
Job Details
Job Description: Change Management Lead
Duration: 1 Year
Location: Providence, RI(Hybrid: 2 days onsite required per week)
JOB DESCRIPTION:
Education
The Change Management Lead will be in charge of implementing IT Organizational Change Management for large IT implementation projects for the State of Rhode Island.
Responsibilities
- Works under the State s Client Experience Lead (OCM).
- Maintain and enhance established Change Management efforts for overall implementation of a new child welfare system.
- Work with the implementation vendor s Change Management Lead to develop a change management strategy.
- Work with agency representatives to develop a Communications Plan across all agencies to prepare for implementation.
- Build a change management network team within the agency to articulate change vision and strategy.
- Help establish cooperative agreements with stakeholders to ensure support design and development, implementation planning, data conversion, and training preparation.
- Work with implementation vendor and State team to assess change readiness, leadership alignment and organizational impact of new system implementation.
- Conduct stakeholder analysis and communications to obtain awareness, understanding, buy-in and support.
- Work closely with implementation vendor to determine training and resource materials needed for successful change management and user adoption.
- Define project workflows, manage resources, prioritize responsibilities and tasks to deliver quality and timely results.
- Act as a liaison between agency users, leadership, and external stakeholders to proactively articulate challenges, recommend solutions and manage expectations.
- Assure quality control of change management and agency readiness deliverables.
- Works with State and vendor to develop and communicate an readiness plan and stakeholder analysis.
- Develops and uses tools to monitor and measure agency readiness.
Qualifications
- 5 years of experience with management or IT consulting firm; or similar industry.
- Demonstrated expertise in Organizational Change Management.
- Experience with industry methods for project management, process improvement, and organizational change management.
- Ability to be a self-starter, team player, and effective leader in a fast-paced environment.
- Excellent written and verbal communication skills.
- Change Management Certifications preferred.
- Ability to work effectively across the project team that consists of State and Vendor resources. They should also work effectively across multiple State agencies.
- Must be able to create well-written, articulate and creative communication to senior leadership within the project, Agency leadership as well as Executive leadership.
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