Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Required Experience:
5 Ability to work proactively and reactively, collaborating with various teams to implement solutions and improve processes.
5 Coordination and Collaboration: Work with various teams, including IT support, development, and operations, to gather information and expertise.
5 Relies on limited experience and judgment to plan and accomplish goals.
5 A certain degree of creativity, out of the box thinking, and latitude is required.
5 Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Preferred Skills:
4 Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives.
4 Strong understanding of principles of Problem management, experience with applying various problem management methodologies and techniques. Implement
strategies and processes to prevent problems from recurring, such as recommending permanent fixes, process
4 Experience with preventing recurring incidents by identifying, analyzing, and resolving the root causes of problems, ensuring IT service reliability and business continuity.
4 Experience with Root cause analysis techniques help identify the underlying reasons behind problems, preventing recurrence and have experience with applying RCA methods such as 5-Whys, Fishbone diagrams, Fault Tree Analysis, FMEA, Pareto charts, and Chang
4 Problem Identification: Identify and categorize problems based on their impact and urgency.
4 Problem Investigation: Investigate problems to understand their root causes and impact.
4 Solution Development: Develop and implement solutions, including temporary workarounds and permanent fixes.
4 Problem Resolution: Ensure that problems are resolved within agreed-upon Service Level Agreements (SLAs).
4 Problem Closure: Close problems after they have been resolved and documented.
4 Communication: Keep stakeholders informed about the status of problems and solutions.
4 Continuous Improvement: Monitor the effectiveness of implemented solutions and continuously seek ways to improve Problem Management processes.
4 Familiar with standard concepts, practices, and procedures within a particular field.
2 Strong understanding of ETL (Extract, Transform, Load) to extract, transform, and load data, enabling businesses to use data for analysis and decision-making, extracting data from various sources, such as databases, files, and cloud services.
1 Bachelors or Master s degree in relevant field is preferred.
1 ITIL Certification is preferred
1 Preferred Certification in Azure Data Factory (ADF) preferred
Compensation for roles at Beacon Systems Inc depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, BeaconGov provides reasonable range of compensation for this role.
Beacon Systems is dedicated to fostering an inclusive and diverse work environment. We ensure equal employment opportunities for all individuals, regardless of their race, color, religion, gender, national origin, age, disability, or any other legally protected characteristic. Our commitment to being an equal-opportunity employer extends across all aspects of employment, from recruitment and hiring to promotions and benefits. We firmly believe in treating all employees and applicants fairly, based on their qualifications, skills, and performance.
