Loss Prevention Specialist - Fayetteville, NC

FUNCTION OF THE JOB: To monitor store locations to detect, investigate and resolve internal and external situations and circumstances that could lead to or result in losses to the company. INTERACTION: - Reports directly to District Loss Prevention Manager - Extensive interaction within Loss Prevention and Store Operations - Frequent interaction with Law Enforcement and court system - Frequent interaction with customers and store personnel SUMMARY OF RESPONSIBILITIES: - Monitors for indicators of theft, investigates, documents, and reports findings and ensures resolutions per policy and procedure - Conduct surveillance as required - Review store media for discrepancies and document and report findings - Extensive use of analog and digital video recording equipment in conjunction with company media - Enforce company policy by reporting any violation or intent to violate any company policy, local, state, or federal law - Appear in court to testify on behalf of the company as required PHYSICAL DEMANDS: - Must have adequate vision, speech, hearing and physical ability to perform essential job functions, with or without reasonable accommodations - Must have full hand and arm usage to operate equipment, such as CCTV cameras, computer, handcuffs and writing instruments - Must have full body rotation and movement enabling responsive action during apprehensions - Must have ability to climb ladders - Must be able to lift and carry a minimum of 50 pounds with little or no difficulty - Must have excellent written and verbal skills to accurately record incident report details and circumstances - Must be able to stand and sit for extended periods of time - Must have the ability to defend self and apprehend shoplifters - Must have the ability to interview internal and external subjects by either detained or scheduled encounters - Must have the ability to drive between stores within a district QUALIFICATIONS: - Must have a High School Diploma or equivalent - Must demonstrate sound decision making and judgment and be able to remain calm in stressful or critical situations - Fluent in English - Basic computer skills - Must be able to work both alone and in team situations - Must be able to work weekends and nights as required - Must be able to maintain minimum 40 hours per week - Some vacation restrictions apply during peak business - Must possess and maintain a valid driver’s license in the state of residence - Must successfully complete a background screening that may include verification of employment, motor vehicle and driving records, and drug screen