What are the responsibilities and job description for the Housekeeping Assistant Manager position at Bear Country Inc?
ASSISTANT HOUSEKEEPING MANAGER
Job Description
Bear Country, Inc. is looking for an assistant housekeeping manager to help run the housekeeping department at Jellystone Park Camp-Resort in Caledonia, WI, You will help the Operations Director manage a team of up to 30 energetic people cleaning cabins and facilities for our guests. Come be part of a team providing the most memorable experiences for families from around the country.
Duties will include:
- Training and managing the housekeeping staff for cleaning guest cabins and comfort stations/bathrooms under direction of the operations team.
- Keeping housekeeping logs and report on daily activities
- Scheduling the staff to meet the resort demands,
- Inspecting cabins and work sites to ensure they meet the Jellystone-Caledonia standards, assist with cleaning when needed.
- Ordering supplies as needed, and assist Operations Director in managing timecards for payroll for the department.
- Assisting guests with any problems or concerns
- Providing, training, and inspiring team to give exceptional customer service to all guests: both external and internal,
Candidate should have experience in hospitality housekeeping, experience inspecting rooms, and experience training, development, creating a fun and exciting work environment, and teaching exceptional customer service for staff. We want to develop our talent for their next step and make seasonal staff want to return.
We are a servant leadership led organization and expect our leaders to lead by example with taking care of our guests. Our goal is to create memories that guests will want to repeat for everyone that comes to, does business with, and works at Jellystone in Caledonia.
Experience: working in housekeeping, preferably with supervisory experience
Requirements:
- Experience in housekeeping/cleaning field
- Excellent communication and interpersonal skills, ability to positively motivate and communicate with staff
- Ability to work weekends
- High school diploma or equivalent
No. of employees supervised: Ten to fifty employees
