What are the responsibilities and job description for the Camp Counselor position at Bear Creek Management?
WHAT WE ARE LOOKING FOR:
The ideal Camp Counselor for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for Mountain Camp guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Camp team, helping to create an experience that promotes a healthy, safe and enjoyable camp experience that creates a lifetime of memories.
WHAT WE EXPECT FROM YOU:
- Overall supervision of campers (aged 6-15) providing a healthy, safe and enjoyable camp environment and experience
- Help guide campers throughout the camping experience and assist in execution of daily camp activities and programs
- Ensure safety of campers by understanding and implementing all safety, health and emergency policies and procedures
- Report all incidents
- Maintain a safe environment
- Help fulfil program activity expectations
- Be a positive role model for campers
- Participate in all recreational activities with campers
- Assist in supervision of all necessary camp activities
- Manage negative behavior of campers and address based on guidelines
- Be on time for scheduled shifts
- Maintain a positive attitude
- Display good sportsmanship
- Use appropriate language
- Assist camp supervisor with daily check-in/check-out of campers
- Assist with morning set-up and afternoon clean-up of camp
- Assist in garbage collection/removal, sweeping/mopping, cleaning & disinfecting, preparing snacks and lunches etc.
- Participate in mini-maintenance work projects if necessary
- Make suggestions for improvement to your supervisor
- Maintain a respectable appearance in accordance with counselor dress code
- Keep the facility clean and in order
- Demonstrate a commitment to diversity and inclusion
WHAT WE EXPECT FROM ALL BCMR TEAM MEMBERS:
- Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
- Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Contribute to the team's success by accomplishing tasks and assisting with projects as needed
- Maintain knowledge and compliance with departmental policies, service procedures, and standards
- Work as a team member to ensure our guests have the best possible experience
- Understand emergency procedures and be able to apply them when necessary
- Report any incidents, property damage or injuries immediately to Manager/Supervisor
- Attend department meetings and training sessions as necessary
- Other duties as assigned by Manager and/or Supervisor
- Support Southern Management's Mission, Vision, and Values
- Comply with Bear Creek and Southern Management's policies and procedures
QUALIFICATIONS:
- Must be 18 years of age by June 1 of the current year
- Experience working with children
- Acquire and maintain the following certifications
- Have or be willing to obtain Act 153 Child Abuse Clearances (PSP, FBI & Child Abuse)
- Have or be willing to obtain First-Aid/CPR Training
- Current Red Cross Deepwater Lifeguard Certification a plus
- Current Driver's license preferred
JOB KNOWLEDGE & SKILLS:
- Strong leadership skills
- Creative in implementing programs and activities for campers
- Demonstrated experience managing or handling conflict
- Demonstrated initiative
- Ability to work with others and with limited supervision
- Excellent verbal communication skills
- Organized
- Excellent interpersonal skills
- Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS:
PHYSICAL DEMANDS
Physical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational tasks (sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling).
- Alternate Sit/Stand or Walk at Will: The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by scheduled breaks and/or lunch period.
- Climbing Ramps/Stairs: Ascending or descending ramps and/or stairs using feet and legs. Hands and arms may be used for balance (e.g., to hold a railing). Note: Stairs involved in commute/getting into building are excluded if work is always performed in one building. Stairs onto a vehicle or a piece of machinery/equipment are included.
- Climbing Ladders/Ropes/Scaffolding: Ascending or descending ladders, scaffolding, ropes, poles and the like using feet/legs and/or hands/arms.
- Communicating Verbally: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
- Crawling: Moving about on hands and knees or hands and feet.
- Crouching: Bending body downward and forward by bending legs and spine.
- Far Visual Acuity: Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
- Fine Manipulation: Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation.
- Foot/Leg Controls: Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to, pedals, buttons, levers, and cranks.
- Gross Manipulation: Seizing, holding, grasping, turning, or otherwise working with hand(s). Note: Fingers are involved only to the extent that they are an extension of the hand.
- Hearing Requirements: The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes/alarms).
- One-on-one (in person)
- Group or conference (in person)
- Telephone
- Other sounds
- Keyboarding: Entering text or data into a computer or other machine by means of a keyboard. Devices include traditional keyboard, 10 keypad, touch screen and other.
- Kneeling: Bending legs at knees to come to rest on knee(s). Lifting/Carrying: Lifting is to raise or lower an object from one level to another (includes upward pulling). Carrying is to transport an object
- - usually by holding it in the hands or arms but may occur on the shoulder. Up to 20 pounds.
- Near Visual Acuity: Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
- Peripheral Vision: Observing an area that can be seen up and down or to the right of left while eyes are fixed on a given point.
- Pushing/Pulling: May involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.
- Pushing - Exerting force upon an object so that the object moves away from the force
- Pulling - Exerting force upon an object so that the object moves toward the force
- Reaching At/Below Shoulder Level: Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
- Reaching Overhead: Extending hands and arms in a 150 to 180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
- Sitting: Remaining in a seated position.
- Standing/Walking: Standing is to remain on one's feet in an upright position at a workstation without moving about. Walking is to move about on foot.
- Stooping: Bending the body downward and forward by bending the spine at the waist - requiring full use of the lower extremities and back muscles.
ENVIRONMENTAL CONDITIONS
- Outdoors: Job requires work outdoors with workers unprotected and exposed to the elements. This does not include the commute to/from work.
- Extreme Heat: Exposure to non-weather-related temperatures that exceed:
- 85 degrees in a humid atmosphere
- 90 degrees in a dry atmosphere
- Wetness: Any non-weather-related contact with water or other liquids.
- Humidity: Non-weather-related exposure to conditions where the air contains a high amount of water or water vapor, and the atmosphere is oppressive.
- Heavy Vibration: Exposure to a shaking object or surface that causes a strain on the body or extremities.
- Proximity to Moving Mechanical Parts: Operation of or proximity to moving materials, mechanical parts, settings, or any moving objects (most commonly moving machinery or equipment) that could cause bodily harm.
- High, Exposed Places: Exposure to possible bodily injury from falling.
- Noise Intensity Level: The noise intensity level to which the worker is exposed in the job:
- Loud
- Indoor / Office Environment
Req Benefits: Bear Creek offers loads of discounts and privileges for our team members. Discounted tickets for Bear Creek events Free access to Mountain Activity Center activities for team members and 50% off for 4 family members or friends* Referral Bonus Program Discounts on items from the Hotel gift shop and Slopeside Sports retail store Discounts at the Spa Discounts at our Restaurants* Skiing and snowboarding Free rentals* Free lesson* Free snow tubing* 1 Employee Benefit Pass to ski and snowboard for a friend or family member at a reduced price* Discount programs with outside companies *Some restrictions apply based on availability and season.
