What are the responsibilities and job description for the front desk agent position at bear mt arts llc?
Proficiency in office software
Job Summary
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet guests upon arrival with a warm and professional demeanor.
- Manage check-in and check-out processes efficiently, ensuring accuracy in guest information.
- Handle reservations and inquiries via phone, email, and in-person with professionalism.
- Provide information about hotel services, local attractions, and amenities to enhance guest experience.
- Maintain an organized front desk area, including managing paperwork and office supplies.
- Assist with administrative tasks such as data entry, proofreading documents, and maintaining records.
- Collaborate with other departments to ensure seamless guest experiences.
- Address guest concerns promptly and effectively to ensure satisfaction.
Qualifications
- Strong organizational skills with the ability to multitask effectively.
- Excellent customer support skills with a focus on providing exceptional service.
- abilities are a plus, enhancing communication with diverse guests.
- Previous experience as a clerk or personal assistant is advantageous.
- High level of computer literacy to navigate various systems and software efficiently.
- Attention to detail for accurate data management and proofreading tasks.
Join our team as a Front Desk Agent where your contributions will be valued, and you will play a key role in creating memorable experiences for our guests!
Job Type: Part-time
Pay: $13.50 - $16.00 per hour
Expected hours: 27 – 35 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14 - $16