Shift Supervisor

Job Description

Job Description

The Company

BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint, Slime, and Foam Bomb! Our original Brooklyn location opened in 2018. We now have locations in Atlanta, Washington D.C., Philadelphia, and Charlotte. We've hosted over 300,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 5 markets. We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual, serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!

The Denver Location

Set to open in the bustling York Street Yards, this will be Beat The Bomb's 7th location, launching in March 2025. This location features our signature Mission experiences, complete with glass-walled bomb rooms where teams face challenges involving Paint, Foam, and Slime. Location offers our classic Mission experiences with glass-walled bomb rooms blasting teams with Paint, Foam, and Slime; 4 immersive arcade lounges ('Game Bays'); street food and a full selection of beer, wine, cocktails & signature slushies @ The Bomb Bar; A beer garden with sports viewing options and dedicated private event spaces for large groups make this an ideal venue for entertainment. We're assembling a world-class team to introduce this location as part of an exciting and rapidly expanding entertainment brand. Get ready to #GETBLASTED!

Essential Duties & Responsibilities :

A Shift Supervisor is charged with creating a one-of-a-kind experience for both Beat The Bomb's customers and fellow team members. Beat The Bomb Shift Supervisors must be natural leaders and adaptable. In addition to being a team lead, they will need to be experts in both Front of House (FOH) and Back of House (BOH) roles, understanding all elements of the Beat The Bomb operation.

Responsibilities :

• Set the tone for the rest of the team with a customer focused engagement : lead by example!
• Manage all aspects of a guest reservation
• Opening and closing of the location and all associated responsibilities
• Assist General Manager with scheduling as requested
• Respond to online Customers Reviews
• Manage special events such corporate events, school outings and kids birthdays
• Customer Service : support as needed on all customer questions :

In our facility

Guest check-in and team onboarding

The Ideal Shift Supervisor

Bring Positivity

What We Offer

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