Student coach

Type of Position

Professional Minimum Qualifications Education : Master’s Degree in education, counseling, or relevant to the responsibilities of the position.

The degree must be from a regionally accredited institution.

• 3 years of experience working with diverse students including first-generation college students, underrepresented students, and transitioning students.
• Experience in a student support role
• Ability to communicate effectively
• Experience delivering academic advising or counseling at the college level
• Experience working with at-risk and / or minority populations
• Excellent interpersonal skills
• Ability to work cooperatively with teams
• Excellent technology / computer skills
• Excellent customer service skills

Preferred Qualifications Prior post-secondary teaching, counseling, or advising experience is preferred. Essential Duties

• Providing and maintaining a professional, open, and welcoming environment.
• Providing instructional and faculty development assistance to students and faculty.
• Promoting the Center’s services to students and faculty across campus.
• Working as a team member to enhance academic support services and faculty development.
• Identifying and addressing barriers to student success and satisfaction on an individual basis.
• Monitoring student academic progress and providing information about college academic and personal resources as necessary.
• Building and maintaining face-to-face and online support services.
• Coordinating with Deans and Lead Instructors to create support services that follow best practices.
• Providing academic advising, resources, and career exploration services for a variety of students and their individual educational circumstances.
• Providing case management using an early alert system to track student progress, communicate with students, faculty, and staff.
• Responding to early alerts from faculty with outreach to students struggling in class, offering assistance, and making referrals to college resources in an effort to promote student retention.
• Conducting visits to College Student Success (ACA & ) classrooms to discuss student success resources.
• Teaching one section of College Student Success (ACA or ) per semester.
• Providing soft skill resources and information to students.
• Collecting data and participating in the assessment of services as requested by the Centralized Advising Center Director.
• Administering and interpreting career interest / ability instruments, test scores, and other information to determine appropriate course placement.
• Other duties as assigned by Centralized Advising Center Director.

FLSA Exempt

Last updated : 2024-11-01

Salary : $45,500 - $58,000