What are the responsibilities and job description for the Front Desk Receptionist/Insurance Verification position at Beaumont Diabetes and Endocrinology?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our patients, providing exceptional customer service and ensuring smooth operations at the front desk. Your responsibilities will include managing appointments, handling phone inquiries, and assisting with various administrative tasks in a fast-paced medical environment.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage medical scheduling and coordinate appointments effectively.
- Handle phone calls with professionalism, demonstrating excellent phone etiquette.
- Assist with medical collections and process payments as necessary.
- Maintain accurate patient records using electronic health record systems such as eClinicalWorks, Epic, Dentrix, or Athenahealth.
- Provide support to medical staff as needed, ensuring efficient workflow within the office.
- Address patient inquiries and resolve issues promptly to enhance patient satisfaction.
- Ensure the front desk area is organized and welcoming at all times.
Experience
- Previous experience in a medical office or similar environment is preferred.
- Must have two year experience as a Front Desk Receptionist and Insurance Verification with a Doctor office, and E Clinical Medical Software system, Type 45 WPM.
- Familiarity with medical collection processes and scheduling is advantageous.
- Proficiency in using electronic health record systems (e.g., eClinicalWorks) is highly desirable.
- Strong typing skills and attention to detail are essential for maintaining accurate records.
Join our team as a Front Desk Receptionist where you can make a meaningful impact on patient care while developing your skills in a supportive environment!
Job Type: Full-time
Pay: $12.50 - $15.00 per hour
Expected hours: 40 per week
Medical Specialty:
- Endocrinology
Schedule:
- Monday to Friday
Work Location: In person
Salary : $13 - $15
