What are the responsibilities and job description for the Front Desk Agent position at Beaumont Hotel Ouray Colorado?
Join Our Team at the Historic Beaumont Hotel!
Are you a dedicated professional with a servant's heart, unwavering consistency, and determination?
We are looking for an exceptional Front Desk Agent to join our team at the luxurious Beaumont Hotel, where every guest experience is a gem.
What We Offer:
A dynamic, team-oriented environment
Opportunities to work in a historic, luxury setting
Training and development to enhance your skills
The ideal candidate will have a passion for delivering outstanding customer service. Professionalism and reliability in every interaction. Consistency in maintaining our high standards. Determination to go above and beyond for our guests.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct inquiries to the appropriate departments
- Assist guests with requests and provide information about hotel services and amenities
- Handle guest complaints and resolve issues promptly
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure guest satisfaction
Requirements:
- Previous experience in guest services, customer service, or hospitality is preferred
- Knowledge of hotel operations and front desk procedures is a plus
- Ability to communicate effectively with guests and team members
- Proficiency in using reservation systems and basic computer skills
- Strong phone etiquette skills are essential
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring their stay is exceptional from start to finish. If you thrive in a fast-paced, high-end setting and are committed to excellence, we want to hear from you!
Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: No less than 20 per week
Schedule:
- Evening shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Ouray, CO 81427 (Required)
Ability to Relocate:
- Ouray, CO 81427: Relocate before starting work (Required)
Work Location: In person
Salary : $19
