What are the responsibilities and job description for the Practice Manager position at Beaumont Urgent Care?
Now accepting applications for a dynamic Practice Manager at Beaumont Urgent Care for our Shelby Township and Troy Square Lake locations!
Minimum Qualifications:
- Have at least 3 years of healthcare leadership experience with a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT.
- Experience in urgent care and occupational medicine is preferred.
- High School Diploma
Required Skills:
- Building and leading high-performance teams
- Critical thinking and business analytics (budget management, goal setting, creative problem solving)
- Performance management (annual performance, evaluations, coaching, mentoring, and progressive disciplinary actions)
- Verbal, written and presentation skills across varying professional levels (patients, physicians, clinical staff, senior leadership)
- Staff scheduling
- Managing competing priorities
- Building and maintaining cross-functional relationships
Duties and Responsibilities:
- Lead Urgent Care/Occupational Medicine Center’s clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness
- Create and foster a working environment that fosters teammate engagement and aligns with the WellStreet core values and pursues the mission
- Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators
- Develop and communicate annual center vision and goals
- Partner and collaborate with physician Site Director to ensure clinical standards, regulatory requirements, and operational workflows support the WellStreet mission
- Develop and manage monthly work schedules of administrative and clinical direct reports
- Ensure clinical and administrative teams perform assigned responsibilities in accordance with WellStreet policies and regulatory requirements
- Conduct timely annual performance evaluations and professional development coaching to direct reports
- Hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs
- Conduct progressive disciplinary action in accordance with WellStreet Human Resources policies and procedures
- Ensure timely billing, AR and other charge capture reconciliations
- Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs
- Partner and collaborate with the Marketing and Public Relations department to develop center level marketing strategies
- Perform business development activities to promote center growth and local community awareness of urgent care services
- Support the WellStreet vision and mission through active leadership, innovation, collaboration and living the core value
- Perform additional responsibilities as assigned
INDmisc
Experience
Required- 3 - 5 years: Healthcare Leadership
- 3 - 5 years: Urgent Care and Occupational Medicine
Behaviors
Required- Leader: Inspires teammates to follow them
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Functional Expert: Considered a thought leader on a subject
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
