What are the responsibilities and job description for the Assistant Hotel Manager position at beBee Careers?
Job Overview
Key Responsibilities
We are seeking a highly motivated and experienced individual to join our team as a Front Office Manager. This is an exciting opportunity to work in a fast-paced environment and take on new challenges.
- The successful candidate will have a proven track record of success in a similar role, with a strong focus on customer service and staff development.
- They will be able to lead by example, demonstrating a positive attitude and a commitment to excellence.
- A key aspect of this role is to build strong relationships with guests and colleagues alike, fostering a collaborative and supportive work environment.
- The successful candidate will be proactive in identifying areas for improvement and implementing changes as needed.
Key Responsibilities
The key responsibilities of this role include:
- Leading a team of staff to deliver exceptional customer service and meet performance expectations.
- Managing guest relations, including responding to complaints and resolving issues promptly.
- Developing and implementing new procedures to improve efficiency and effectiveness.
- Coordinating with other departments to ensure seamless operations.
- Maintaining accurate records, including guest information and staff performance data.
