What are the responsibilities and job description for the Customer Service Representative position at beBee Careers?
Job Summary
The Call Center Specialist plays a vital role in providing exceptional customer support to our valued customers. This position requires a professional and patient individual who can effectively communicate with customers via phone, ensuring their needs are met efficiently and accurately.
Key Responsibilities
- Provide accurate information relating to customer deliveries, account questions, and product knowledge support
- Answer customer inquiries in a timely and professional manner
- Work collaboratively with internal teams to resolve customer issues
- Maintain a high level of productivity and accuracy while on the phone
Requirements
- 1-2 years of experience in a call center or customer service environment
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Bilingual English/Spanish is a plus
What We Offer
- Competitive hourly pay
- Company training and development opportunities
- Employee assistance program access
- Supportive work environment
