County Veterans Service Officer

Job Summary 
The County Veterans Service Officer is responsible for assisting veterans and their dependents in understanding and applying for federal benefits from the U.S. Department of Veterans Affairs and state benefits from the MN Department of Veterans Affairs. Conduct outreach to promote awareness of programs and resources. Connect Veterans and dependents with other programs and resources provided by non-governmental organizations. Provide accurate and timely reports while maintaining strict confidentiality.  

Minimum Requirements and Qualifications

• High School Diploma or GED; and two years relevant post-high school education/training; and three years relevant work experience; or

              OR

• Equivalent combination of education/training/experience; and honorable discharge from a branch of the armed forces; and meets requirements of Minnesota Statute, Chapter 197.447, for appointment.

              AND

• Valid Minnesota Driver's License 
• Ability to obtain accreditation from Minnesota Department of Veterans Affairs, American Legion and Veterans of Foreign Wars within six months of hire.  
• Knowledge of veteran and dependent benefit programs and eligibility requirements.
• Knowledge of laws, rules, and procedures governing Federal adn State veterans claims, entitlements, and benefits, forms and reporting requirements.  
• Knowledge of community resources and available client support services. 
• Ability to maintain confidentiality and follow data privacy requirements. 
• Ability to explain and interpret complex laws, rules, policies, and regulations. 

Examples of Duties

• Manage ongoing caseload:
  • Evaluate needs including medical, financial, transportation, employment education, etc. and implement a strategy to meet those needs. 
  • Perform intake, address emergent needs, enroll in health care, apply for disability compensation and pension, address survivor and dependent issues, coordinate transportation, assist with employment, address housing and homelessness, assist with education benefits, acquire and/or correct military records, assist with retirement benefits and life insurance, obtain ID cards, assist with debt management, refer for legal issues, coordinate and apply for state benefits, maintain online access, advise amd refer to partner resources, assist with appeals, and assist National Guard and Reserve component members. 
• Perform outreach and education including advertisements, personal interactions, meetings, social media, partner activities, community education classes, etc.
• Establish policies, goals, objectives, schedules, and standards for the department. Plan and direct all department activities and procedures.
• Consult with governmental officials at the municipal, county, stat, and federal levels as well as private industry and community leaders. 
• Establish quality control measures and standards practices to ensure regulatory compliance. 
• Maintain office records including file generation, privacy provisions, and retention policy and standards.
• Develop, recommend adn maintain approved department budget including record keeping and oversight. 
• Research, develop, and manage grants, and grant programs, grant administration and reporting. 
• Maintain effective working relationships and communications with multiple agencies to achieve organizational and county-wide goals. 
• Serve on intergovernmental and interdepartmental committees, boards, focus groups, and task forces to develop policies, programs, and legislative initiatives to address the needs of veterans. 
• Other duties as assigned. 

Hours: 
40 hours per week

Compensation and Benefits
The compensation range for this position is $33.43 - $43.63 per hour; DOQ. This position is eligible for a wide range of competitive benefits, including state pension plan, vacation time, sick time, personal and holiday leave time. In addition, the position is eligible for the County's cafeteria health plan, consisting of three health plans and carrier options; Dental, Vision, and Life insurance; Health Savings and Flexible Spending accounts; Long-Term and Short-Term Disability; Supplemental Accident, Hospital, and Critical Illness plans; and Public Service Loan Forgiveness (PSLF) program. The County contributes monthly health benefits to aide in the rising of insurance costs with the contribution rate evaluated annually. Additionally, employees have the option to take part of this $734.15 contribution as cash in lieu of benefits. 

Application and Selection Process
Positions are open until filled; first review of applications on 03/10/2025. Apply online at the Becker County website: www.co.applicantstack.com/x/openings. For more information, please contact Becker County's Human Resources department: (218) 846-7309.

Salary : $33 - $44