What are the responsibilities and job description for the Office Support Specialist position at Becker County?
Job Summary:
The Office Support Specialist performs moderately difficult office support assignments and customer service functions for agency clients, supervisors, staff, and agencies working with the department in a timely manner. This position’s work includes screening clients, customer service, case initiation, maintenance of client records, scheduling, and coordination. Work is performed independently under general supervision in accordance with established agency policy.
Qualifications:
High School diploma or equivalent and a minimum of one year of clerical experience including experience working with the public.
Requirements:
Knowledge of modern office procedures, equipment and software. Skill in performing accurate and efficient data entry. Ability to be objective, accept responsibility, and maintain confidentiality. Effective oral and written communication skills. Ability to interpret oral and written directions.
Examples of Duties:
- Greets and screens clients in person and over the phone; screens clients to determine their needs.
- Provides notary public services and assists clients in completing program applications; refers clients to appropriate services.
- Processes and completes verification requests for public program benefits.
- Determines acceptance, schedules, and assigns volunteer drivers for client transportation requests.
- Provides support functions for Human Services Departments.
- Upholds a high standard of commitment to quality customer service by communicating professionally, leading by example, complying with county policies, promoting respectful working relationships, and promoting and maintaining a spirit of cooperation.
Hours:
Part-Time; 28 hours per week
Compensation and Benefits:
Full salary range: $23.73 - $30.96 per hour. Starting wage depends on experience. This position is eligible for vacation time, sick time, personal hours, and holiday leave time.
Application and Selection Process:
This position is open until filled, with first review of applications on April 10, 2025. To apply online at the Becker County website Click Here. For more information, please contact Becker County Human Resources at 218-846-7309.
Salary : $24 - $31
