What are the responsibilities and job description for the E-commerce Operations Manager position at Becker's Best Shoes?
About Becker's Best Shoes:
We are a comfort shoe store with a strong commitment to providing high-quality footwear and exceptional customer service. Our physical location in Mount Dora, FL, serves as the foundation for our growing online presence through our Shopify website.
Job Summary:
We are seeking a dedicated and skilled Marketing and E-commerce Specialist to join our team. This full-time position involves managing our Shopify website, handling data entry to keep our online store up-to-date, and overseeing the shipping of online orders and returns of defective products.
Main Responsibilities:
- Manage and update our Shopify website with new products, descriptions, and images.
- Handle data entry tasks to ensure our online store is accurate and up-to-date.
- Oversee the shipping process for online orders and manage returns of defective products.
- Develop and execute marketing strategies to drive online sales and increase brand awareness.
- Utilize AI tools to streamline data entry and other repetitive tasks.
- Monitor website performance and make recommendations for improvements.
- Collaborate with the team to ensure a seamless customer experience both online and in-store.
Requirements:
- Proven experience in e-commerce, particularly with Shopify.
- Strong data entry skills and attention to detail.
- Knowledge of AI tools and their application in e-commerce.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Strong communication skills and a customer-focused mindset.
- Interest in long-term commitment and growth within the company.