What are the responsibilities and job description for the Field Service Coordinator position at Beckman Coulter Life Sciences?
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher’s 15 operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300 global colleagues coming from the laboratory.
It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System which makes everything possible.
We are currently seeking a Field Service Coordinator who will be responsible for driving efficiency and productivity within the field service organization while delivering a positive customer experience.
This position is part of the Field Service Coordination department located in Indianapolis, IN and will be Onsite.
In this role, you will be responsible for:
- Planning and scheduling field service resources for Installations, Preventative Maintenance, and Field Modifications while balancing the urgent needs of a complex customer base.
- Driving customer satisfaction through the use of effective communication skills and following through on expectations.
- Managing the strategic scheduling and efficiency of Field Service resources while balancing priorities.
The required qualifications for the job include:
- High School Degree or equivalent
- 2 years of Customer service and/or service coordination/dispatching or case management experience
- Proficient with Computer Administrative Tools (Windows, MS Office – Excel, Outlook, Teams)
It would be a plus if you had previous experience in:
- Associate's or Bachelor’s Degree
- Experience in Supply Chain or Logistics routing
- Knowledge of Oracle/Service Max or similar SMS is desired
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
