What are the responsibilities and job description for the Operations Coordinator position at Bedloft.com / Collegiate Marketing?
Operations Coordinator
Enhancing Student Life Across Campuses Nationwide
At Bedloft.com, we partner with universities and colleges to make student life easier by providing furniture and refrigerator solutions for residence halls. We’re looking for an organized, driven, and people-focused leader to join our team as a Operations Coordinator. If you’re someone who thrives in a dynamic environment, enjoys building relationships, and values making an impact, this role is perfect for you!
Why Join Us?
- Flexibility: Work remotely from home during off-peak seasons.
- Growth Opportunities: Gain hands-on experience in operations, account management, and leadership, with plenty of room to grow your career.
- Travel Adventures: a chance to visit universities and colleges across the country during our busy seasons but this position will mainly be on the Indiana University Bloomington campus.
- Make an Impact: Your work directly enhances the student experience on campuses nationwide.
- Supportive Culture: Collaborate with a team that values integrity, collaboration, and innovation.
What You’ll Do
As an Operations Coordinator, you’ll be at the forefront of our operations and partnerships. Your responsibilities will include:
Operations Responsibilities
- Managing furniture and refrigerator rental programs at partner schools according to our systems.
- Hiring, training, and supervising local interns and labor groups at partner schools.
- Ensuring customer service issues are resolved professionally and in a timely manner.
- Driving a 26’ box truck for product delivery (training provided, CDL not needed).
Account Management Responsibilities
- Building strong relationships with university partners to ensure customer satisfaction and account growth.
- Prospecting for new business opportunities within existing accounts.
- Managing account information using our CRM software.
- Securing contract renewals and expanding partnerships with existing schools.
Day to day Responsibilities
- Hiring, training, and managing operational staff as needed.
- Overseeing shipping, receiving, and fleet vehicle maintenance.
Who You Are
We’re looking for someone who embodies these traits:
- Excellent communicator and relationship builder.
- Strong organizational skills with attention to detail.
- Team player with a proactive, problem-solving mindset.
- Physically able to assist with operations during peak seasons.
- Comfortable working long hours during peak times (May, August) and traveling frequently.
- Able to work independently and create actionable plans from broad directives.
- Valid driver’s license required.
What You Bring
- Previous experience in personnel management or operations.
- Basic computer skills (Microsoft Office, email, etc.).
- Enthusiasm for collaborating with others and delivering exceptional service.
What We Offer
- Competitive salary with bonus opportunities tied to account growth.
- Work-from-home flexibility during non-peak seasons.
- Training and development to help you excel in your role.
- Travel reimbursement and a company-provided vehicle for work-related trips.
Travel Requirements
This position requires travel to college campuses nationwide, particularly during peak seasons. Some weekend travel may be necessary. A vehicle, travel budget, and travel guidelines will be provided.
Ready to Join Us?
If you’re excited about making a difference in students’ lives and growing with a company that values your skills and ideas, we’d love to hear from you. Apply today to become part of our mission to simplify student living!
Job Type: Full-time
Pay: $47,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- West Lafayette, IN 47907: Relocate before starting work (Required)
Work Location: In person
Salary : $47,000
