What are the responsibilities and job description for the Project Coordinator / Client Success Specialist (Hybrid) position at Bedrock Digital?
Job Description:
Bedrock Digital is a growing digital marketing agency based in El Paso, TX, with over 350 clients under our belt. We are committed to delivering real, measurable results for our clients and are now looking for a bilingual (English and Spanish) Project Coordinator / Client Success Specialist to join our team. This hybrid role offers a dynamic opportunity for someone passionate about project management, customer service, and the digital marketing industry.
In this role, you will help ensure smooth project execution, facilitate communication between teams and clients, and handle key tasks such as invoicing and onboarding. You will be essential in maintaining excellent client relationships and contributing to the success of the business.
Key Responsibilities:
- Invoice customers and follow up on payments via phone and email.
- Send web design and marketing agreements to clients.
- Conduct onboarding calls to gather necessary information before project initiation.
- Ensure all projects are progressing as planned, keeping them on track and meeting deadlines.
- Serve as the main communicator between internal teams, sales reps, and clients, ensuring transparency and seamless collaboration.
Qualifications:
- Bilingual (English and Spanish) is a must.
- Experience in customer service, billing, and project management is a plus, but not required.
- A strong understanding of digital products (web design, digital marketing, SEO) will help the candidate succeed.
- Previous work in a marketing or web design agency is a plus.
- Excellent communication skills, both written and verbal.
- Ability to manage multiple tasks and prioritize effectively.
- Strong organizational skills and attention to detail.
- Self-starter who can bring in new ideas and contribute to process improvements.
Compensation:
- Starting at $11-$14 per hour, with compensation adjusted based on experience and value.
- Flexible hours, ranging from 25-35 hours per week to start.
If you are passionate about working in a dynamic, fast-paced environment and have the ability to help drive the success of web design and marketing projects, we'd love to hear from you!
Job Types: Part-time, Contract, Temporary
Pay: $12.00 - $14.00 per hour
Expected hours: 25 – 35 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Overtime
Ability to Relocate:
- El Paso, TX 79925: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $14