Program Director

If you are an amazing service provider and are ready for your next lifesaving experience, then keep reading because this is for you!!

Join our team of competent and compassionate professionals as a Program Director in the Care Management program at Behavioral Health Network! 

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. Recognized by The Boston Globe as the 10th Best Employer in Massachusetts, BHN is committed to providing high-quality, community-based behavioral health services. If you are a dedicated nursing professional with leadership experience in care management, we invite you to join our team as a Program Director in the Integration Program.

What You’ll Do:

As The Program Director you will provide Clinical leadership and supervision to nursing staff in One Care program that support individuals with behavioral health, substance use, and/or medical issues. The Program Director works closely with the Senior Program Manager and Vice President to ensure contractual and programmatic requirements are met. to support BHN’s mission of integrated behavioral and medical health care.

Key Responsibilities:

• Supervise and provide clinical leadership to Nurse Care Managers and MDS Assessment nurses in One Care and the Quality team.
• Ensure adequate nursing coverage and staffing across assigned care management programs.
• Provide training, support, and consultation to nursing staff, ensuring adherence to clinical best practices.
• Oversee quality assurance processes, including audits of assessments, hospital/ED follow-ups, and contact notes.
• Implements strategies to reduce medical expenses, preventable emergency department admissions, and to improve individual served outcomes
• Collaborate with program leadership to meet contractual obligations and financial goals.
• Maintain professional relationships with funding sources, staff, members, and key stakeholders.
• Address concerns regarding patient care and staff compliance, ensuring high-quality service delivery.
• Identify areas for process improvement and implement solutions in collaboration with leadership.

What We Offer:

• Leadership Growth: A high-impact management role within BHN’s growing network.
• Extensive Training: Ongoing professional development in nursing leadership, integrated care, and behavioral health.
• Flexible Work Environment: Opportunities to work in a collaborative, team-based setting with medical and behavioral health professionals.
• Award-Winning Workplace: BHN is ranked the 10th Best Employer in Massachusetts by The Boston Globe.
• Diverse Workplace: Bilingual candidates and individuals from diverse backgrounds are encouraged to apply.

What You’ll Bring:

• Bachelor of Science in Nursing (BSN) degree (required).
• Current RN license issued by the Massachusetts Board of Registration (required).
• 5 years of experience providing care management services to individuals with behavioral health and substance use disorders.
• 2 years supervisory or management experience (preferred).
• Excellent Verbal and written communication skills.
• Valid driver's license and reliable vehicle during all working hours.

We Hire for Purpose!

Since 1938, Behavioral Health Network has been dedicated to providing high-quality, affordable, and culturally appropriate behavioral health care across Western Massachusetts. As one of Massachusetts' Top 10 Employers, we prioritize compassion, empowerment, and respect in all we do.

How to Apply:

If you’re ready to take your career to the next level in a leadership role, we’d love to hear from you. Click 'Apply for Job' below or visit www.bhnworks.org to apply.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.