What are the responsibilities and job description for the Program Director position at Behavioral Health Network?

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. Recognized by The Boston Globe as the 10th Best Employer in Massachusetts, BHN is committed to providing high-quality, community-based behavioral health services. If you are an experienced peer support leader with a passion for recovery-oriented services and program development, we invite you to join our team as a Program Director. In this role, you will lead and expand peer services, supervise peer specialists, and ensure the delivery of high-fidelity, trauma-informed peer support programs.

What You'll Do

As a Program Director, you will oversee peer-led recovery programs, provide leadership and supervision to Certified Peer Specialists, and collaborate with community stakeholders to ensure effective, integrated peer support services.

Key Responsibilities

Provide mission-driven leadership to peer support teams, ensuring adherence to Peer Values and Ethics.
Develop and implement high-fidelity, trauma-informed peer services that prioritize empowerment, choice, and self-determination.
Supervise and mentor Certified Peer Specialists, ensuring professional development and adherence to ethical guidelines.
Oversee program operations, including staff training, compliance, and service delivery.
Ensure that all individuals served receive person-centered, recovery-oriented peer support based on their needs and goals.
Collaborate with healthcare providers, community organizations, and advocacy groups to expand the reach of peer services.
Monitor and analyze program outcomes and key performance indicators (KPIs) to drive service improvements.
Manage program budgets and funding sources, ensuring efficient resource utilization.
Represent the peer support program at conferences, community meetings, and stakeholder engagements.
Facilitate team meetings, staff development sessions, and ongoing training in best practices for peer support.
Ensure compliance with state regulations, grant requirements, and BHN organizational policies.
Identify areas for program growth and development, implementing innovative solutions to enhance peer support services.

What We Offer

Leadership Growth : A high-impact management role with opportunities for program expansion and innovation.

Extensive Training : Regular professional development in peer support best practices, leadership, and quality improvement.

Flexible Work Environment : A collaborative, peer-led team with a strong focus on recovery-oriented care.

Award-Winning Workplace : BHN is ranked the 10th Best Employer in Massachusetts by The Boston Globe.

Diverse Workplace : Bilingual candidates and individuals with lived experience are strongly encouraged to apply.

What You'll Bring

High School Diploma or GED (required).

Minimum of three years of management experience, preferably in peer-led programs.

Lived experience with mental health and / or substance use recovery and Peer Certification through Kiva Centers (required).

Experience managing budgets, securing funding through grants, or overseeing program compliance (preferred).

Strong knowledge of state and federal regulations regarding peer support services.

Ability to supervise and mentor peer staff, fostering professional growth and program excellence.

Excellent leadership, communication, and conflict resolution skills.

Ability to work a flexible schedule, including occasional evenings or weekends, based on program needs.

Valid driver's license and reliable vehicle for all working hours (required).

We Hire for Purpose

Since 1938, Behavioral Health Network has been dedicated to providing high-quality, affordable, and culturally appropriate behavioral health care across Western Massachusetts. As one of Massachusetts' Top 10 Employers, we prioritize compassion, empowerment, and respect in all we do.

How to Apply

If you're ready to lead and expand peer support services as part of an innovative, recovery-oriented team, we'd love to hear from you. Click "Apply for Job" below or visit www.bhnworks.org to apply.

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