What are the responsibilities and job description for the Integrated Behavioral Health Coordinator position at BEHAVIORAL HEALTH PRACTICE SERVICES LLC.?
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Job Summary:
The IBH Coordinator functions as a core member of our Integrated Behavioral Health (IBH) team. The Coordinator is responsible for supporting and coordinating patients' mental health care provided by the LifeStance IBH team of psychiatrists and therapists in consultation with a team of referring primary care physicians, and other mental health providers as appropriate. The Coordinator is also responsible for coordinating referrals to clinically indicated services as directed by the IBH team.
Compensation: $22.00 - 23.00/hour
Responsibilities:
Support and closely coordinate mental health care with the patient’s care team, including the therapist, psychiatric consultant, primary care provider, and other treating mental health providers as indicated.
Communicate with clients by telephone regarding scheduling, referrals, insurance coverage, and document/communicate any changes and updates to IBH team through patient registry.
Facilitate LifeStance or other referrals as directed by the clinical team.
Perform patient benefit verification by coordinating with patient insurance plan representatives via phone and/or payor benefit portals.
Coordinate patient prior authorizations for specialty behavioral health services.
Participate in regularly scheduled caseload consultation with the IBH team psychiatrist and communicate any updates regarding the patients.
Facilitate patient engagement, communication, and follow-up in mental health care.
Match patients to clinicians based on need and utilize booking system to schedule necessary visits with LifeStance providers.
Skills & Experience:
High school diploma or equivalent.
Experience working with patients who have co-occurring mental health, and physical health problems.
Experience working with an EHR (Electronic Health Record); prior experience working with AdvancedMD would be advantageous.
Experience with screening and assessment for common mental / substance use disorders.
Basic knowledge of common mental disorders.
Demonstrated ability to collaborate effectively in a team setting.
Ability to maintain effective and professional relationships with clients and other members of the care team.
Effective communication skills.
Comfort with a fast-paced work environment.
Ability to effectively engage clients in a therapeutic relationship.
Ability to work with clients by telephone.
Strong organizational skills and work ethic.
Qualified candidates must be legally authorized to be employed in the United States.
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Salary : $22 - $23
