Mailroom Manager

BrightKey is looking to hire an experienced Mailroom Manager in the Washington, DC / Landover, MD area. The Mailroom Manager is a key leadership role responsible for overseeing the operations of the Mail Processing Center (MPC). This role ensures compliance with client specifications, supervises staff, and maintains the highest quality standards in the preparation and distribution of materials. The Mailroom Manager works closely with internal teams, clients, and vendors to deliver efficient, accurate, and timely services.

Schedule, Benefits, & Compensation:

• On-Site, First shift, Monday through Friday - 40 hours per week
• Location: Onsite in Landover, MD
• Salary: $75,000 to $80,000 annually
  
  

Minimum Qualifications for the Mailroom Manager:

• At least 3 years experience working in mail processing or similar environment
• At least 3year of leadership experience, including supervision of employees, project management, and training
• Must have or be able to obtain a Security Clearance. Candidates with a current securityclearance are strongly preferred
  
  

Responsibilities:

• Oversee the daily operations of MPC (Mail Processing Center). The MPC is responsible for central mail process, which includes the primary mail sort and secure screening of incoming courier mail
• Maintains current knowledge of U.S. Postal Service regulations
• Perform all management and coordinating functions as assigned
• Maintain employee work schedules including assignments, job rotation, training, vacations and other time off, cover for absenteeism, and overtime scheduling
• Initiate replenishment actions for expendable supplies furnished as well as consumables and supplies furnished by BrightKey
• Plan, evaluate, and improve the efficiency of processes and procedures to enhance speed, quality, efficiency, and output
• Ensure that daily maintenance on equipment is performed, and vendor maintenance is coordinated and completed as required
• Act as a team leader in the work of all BrightKey personnel to ensure compliance with safety, conduct, and performance standards, operating procedures, and all other requirements as stated within the Bright Key guidebooks, and supporting manuals
• Prepares month end packets for the President of BrightKey, the Finance Department, and the Administration Office Manager
• Plan and Attend meetings with team members, periodically with Contract Directors (CD) and program managers as requested
• Assist in data gathering for various productivity reports, and conduct internal surveys as directed
• Follow all safety rules and regulations as well as housekeeping policy to ensure an orderly and safe working environment
  
  

Skills/Experience

• Knowledge of U.S. Postal Service regulations; accurate data entry skills
• Previous experience in a mail processing environment required. Effective verbal communication skills
• Ability to work under deadline pressure and adjust to changing environment
• Ability to deal with clients, customers, and co-workers courteously and effectively
• Other critical skills include: Conflict Resolution, Adaptability, Time Management, Decisive Decision Making, Leadership/Managerial Skills, Communication/Interpersonal Skills and Correspondence and Email Management
  
  

BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status.

DCD-032125

Mail Processing

Mailroom Manager

Manager

Director

Supervisor

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