What are the responsibilities and job description for the Venue Manager position at Bel Air Social?
Job Overview
We are seeking a dedicated and dynamic Venue Manager to oversee the operations of our establishment. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring an exceptional experience for our guests. As the Venue Manager, you will be responsible for managing staff, maintaining high standards of service, and ensuring the venue operates smoothly during events and regular business hours.
Responsibilities
- Supervise and lead a team of staff members, including assistant managers and service personnel.
- Oversee daily operations to ensure efficient service delivery and guest satisfaction.
- Manage cash handling procedures, ensuring accuracy in transactions and financial reporting.
- Develop and implement operational policies and procedures to enhance service quality.
- Coordinate event logistics, including setup, staffing, and breakdown.
- Address customer inquiries and concerns promptly to maintain high levels of customer service.
- Prepare reports on venue performance, including attendance, revenue, and operational challenges.
- Ensure compliance with health and safety regulations within the venue.
- Foster a positive work environment that encourages teamwork and professional development.
Skills
- Proven experience in a supervisory role within the hospitality or nightclub industry.
- Strong leadership abilities with a focus on team management and motivation.
- Excellent customer service skills with the ability to handle difficult situations gracefully.
- Proficient in cash handling practices and financial reporting.
- Effective communication skills for interacting with staff, guests, and vendors.
- Ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Experience in report writing to track performance metrics and operational improvements.
- A background in shift management is preferred to ensure smooth transitions between shifts.
Join our team as a Venue Manager where your leadership will help create memorable experiences for our guests!
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- Bachelor's (Required)
Ability to Commute:
- St. Louis, MO 63108 (Required)
Work Location: In person
Salary : $55,000 - $65,000