What are the responsibilities and job description for the Customer Service Representative position at Bela Brand Bat?
Company Description
About Us
At Bela Brand Bat, we are dedicated to delivering exceptional products and experiences to our customers. As a growing company, we pride ourselves on fostering a collaborative and innovative environment where team members can thrive and contribute to our success. Join us and be part of a team that values dedication, professionalism, and outstanding service.
Job Description
Job Description
We are seeking a motivated and friendly Customer Service Representative to join our team in Columbus, OH. In this role, you will serve as the first point of contact for our customers, providing top-notch service and support to ensure their satisfaction.
Responsibilities
Skills And Qualifications
Benefits
About Us
At Bela Brand Bat, we are dedicated to delivering exceptional products and experiences to our customers. As a growing company, we pride ourselves on fostering a collaborative and innovative environment where team members can thrive and contribute to our success. Join us and be part of a team that values dedication, professionalism, and outstanding service.
Job Description
Job Description
We are seeking a motivated and friendly Customer Service Representative to join our team in Columbus, OH. In this role, you will serve as the first point of contact for our customers, providing top-notch service and support to ensure their satisfaction.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, or in person.
- Resolve customer complaints and issues efficiently and empathetically.
- Process orders, returns, and exchanges accurately.
- Maintain up-to-date knowledge of our products and services to provide accurate information.
- Collaborate with internal teams to ensure seamless service delivery.
- Record and manage customer interactions in our database.
Skills And Qualifications
- High school diploma or equivalent; additional education is a plus.
- Proven experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in using computers and basic software applications.
Benefits
- Competitive salary ($34,000 - $42,000 per year).
- Opportunities for professional growth and advancement.
- Comprehensive training and ongoing support.
- Friendly and supportive work environment.
- Health and wellness programs.
Salary : $34,000 - $42,000
