What are the responsibilities and job description for the Technical Support position at Belcan?
Job Title: Technical Support Tech I
Contract: 3 Months (Potential To Extend)
Compensation: This position is offering a hourly rate range from $23 - $25 an hour without benefits
Location: New Carlisle, IN
Zip Code: 46552
Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.
A Technical Support Tech I Job in New Carlisle, IN is currently available through Belcan. In this role will provide support to end users on a variety of issues. If you are interested in this role, Apply Today!
Job Description:
Primary responsibilities include:
- Provides support to end users on a variety of issues.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- Physical Position - Will be on their feet, moving items, lifting up to 40 lbs and fixing issues as needed.
Qualifications:
* May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
* Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
* Relies on instructions and pre-established guidelines to perform the functions of the job.
* Works under immediate supervision.
* Primary job functions do not typically require exercising independent judgment.
* Typically reports to a supervisor or manager.
Salary : $23 - $25