What are the responsibilities and job description for the IT Desktop Technical Support position at Belcan?
Job Title: Technical Support Technician
Contract: 03 Months (Potential To Extend)
Location: New Carlisle, IN
Pay Rate: $25/hr. without benefits
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Salary : $20 - $25
