What are the responsibilities and job description for the Customer Service Representative - WFO position at Believe Advertising & PR?
Job Description: Customer Service Representative – Travel (Work-From-Office)
Position Overview:
Join our dynamic travel business as a Customer Service Representative and kickstart your career in the exciting world of travel! This entry-level role is perfect for individuals passionate about helping others explore the globe. You will provide exceptional customer service, assisting clients in planning their dream vacations while building a rewarding career with competitive commission opportunities.
We provide comprehensive training and cover all certification requirements to ensure your success in this role.
Key Responsibilities:
- Assist clients with travel inquiries, bookings, and itinerary planning.
- Offer personalized recommendations and solutions tailored to clients' needs and budgets.
- Stay updated on travel trends, deals, and promotions to provide valuable insights.
- Build and maintain strong relationships with clients to ensure repeat business.
- Handle customer concerns or complaints promptly and professionally.
- Collaborate with team members to meet sales and service targets.
What We Offer:
- Business Opportunity: Join a growing industry with potential for long-term success.
- Competitive Commissions: Earn uncapped commissions based on your performance.
- Training Provided: No prior experience needed – we’ll provide all the tools and certifications required to excel.
- A supportive and positive work environment that values professional growth.
Requirements:
- Strong communication and interpersonal skills.
- Passion for travel and a customer-focused mindset.
- Basic computer proficiency and familiarity with online tools.
- Ability to handle multiple tasks and work in a fast-paced environment.
- High school diploma or equivalent (college degree preferred but not required).
Work Location:
This is a Work-From-Office (WFO) position. Join a vibrant team environment where you’ll have access to on-site resources and collaborative opportunities.
Start your journey with us today and turn your love for travel into a fulfilling career!
How to Apply:
Submit your application and a brief cover letter highlighting your interest in travel and customer service. We look forward to welcoming you to our team!
Salary : $45,000 - $75,000
