What are the responsibilities and job description for the Audi Warranty / RO Coder, Experience Preferred position at Bell Audi - Service & Parts?
782 U.S. 1, Edison, NJ 08817
Audi Warranty / RO Coder
Experience is Preferred
$60,000 Income! Great Benefits!
Bell Audi is a great place to have a rewarding career! Our Service & Parts Department is seeking a full-time Warranty / RO Coder to be responsible for reviewing and accurately coding Audi warranty claims according to manufacturer guidelines and ensuring proper documentation and submission of claims in order to receive reimbursement for repairs covered under the vehicle's warranty. Also utilize specialized software to input specific codes detailing the reason for the repair and part needed. Experience is preferred. We appreciate our employees and invest in their success! Apply now for this great opportunity!
Key responsibilities of an Audi Warranty Coder:
Reviewing auto repair orders: Carefully examine auto repair orders submitted by service technicians to verify if the repairs qualify for warranty coverage based on manufacturer policies.- Coding claims: Assigning appropriate warranty codes to each auto repair based on the specific problem, part affected, and applicable manufacturer guidelines.
- Data entry: Inputting auto warranty claim details, including codes, into the dealership's warranty management system accurately and efficiently.
- Claim submission: Submitting completed auto warranty claims to the manufacturer electronically, ensuring all necessary information is included.
- Claim tracking: Monitoring the status of submitted auto claims, following up with the manufacturer on any pending or denied claims.
- Compliance checks: Ensuring adherence to auto manufacturer warranty policies and guidelines to avoid claim denials.
- Troubleshooting: Identifying and resolving any discrepancies or coding errors that may arise during the claim process.
- Customer communication: Answering questions from service advisors or customers regarding warranty coverage.
Skills and knowledge:
Technical knowledge: Thorough understanding of automotive systems, components, and potential failure points.- Warranty guidelines expertise: Familiarity with Audi manufacturer warranty policies and coding structures.
- Coding proficiency: Ability to accurately interpret and apply warranty codes within the dealership management system.
- Attention to detail: High level of accuracy when reviewing repair orders and entering data.
- Computer skills: Proficiency with warranty management software and data entry applications.
- Problem-solving skills: Ability to identify and resolve complex warranty claim issues.
Full-time Benefits:
- $60,000 income
- Medical and dental benefits
- Company pays 100% of employee's individual medical insurance!
- 401(k) plan with employer match
- Paid vacation and holidays
- Employee discounts
