Mortgage Servicing Default Reporting Analyst

Mortgage Servicing Default Reporting Analyst

This is a(n) in office position

Monday - Friday 8:00am - 5:00pm

If you like to work with people in a family atmosphere, enjoy great benefits and provide a high level of service that makes each mortgage run smoothly, consider a career with Bell Bank's mortgage team.

Company Information:

Bell Bank Mortgage is backed by the financial strength of one of the nation's largest independently owned banks. Founded in 1966 in Fargo, North Dakota, Bell Bank has more than $13 billion in assets and full-service banking locations in Arizona, Minnesota and North Dakota. Bell has empowered more than $30 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Originally founded in 1880 by early Minneapolis civic leader David C. Bell, Bell's mortgage division today has thousands of family mortgages to its name. Bell Bank Mortgage has been in Arizona since 1997 and has several other regional offices in the United States.

Bell Bank has been recognized as a top bank and a top financial workplace by American Banker, Forbes and Fortune, and has been named among America's top mortgage employers by National Mortgage Professional magazine.

If you want to work for a strong, growing, forward-looking organization with world-class employees, this is the place for you.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• “Paying it forward” by giving back to the communities we serve.

Our Bottom Line:

Happy Employees! Happy Customers!

Job Summary:

This reporting analyst position is responsible for monthly default investor reporting, including loan level reporting to outside companies, partners and government agencies including GSEs, GNMA, FHA, VA & USDA ,and credit bureau report verification and disputes, supporting the operational reporting needs of default including Loss Mitigation, Foreclosure, Collections, Bankruptcy and REO.

Primary Duties:

• Manage and maintain monthly and quarterly loan level default servicing reporting for FHA Single Family Default Monitoring System (SFDMS), VA Loan Electronic Reporting Interface (VALERI), USDA Electronic Data Interchange (EDI) and GSE Electronic Data Reporting (EDR).
• Review system reporting and manage the edits from Fannie Mae and Freddie Mac EDR monthly reporting cycles.
• Review and analyze monthly Credit Bureau reporting and e-OSCAR correction submissions.
• Create control reports to ensure accurate default status reporting to outside agencies.
• Develop ad-hoc or operational reports to meet ongoing business requirements.
• Prepare reports accurately and timely; communicate exceptions with supervisor.
• Utilize tools such as Excel, Passport and Black Knight's MSP Servicing System and all sites and systems mentioned above.
• Maintain up to date knowledge of all Bell Bank, State, Federal and Investor guidelines.
• Follow established policies and procedures, accurately and efficiently to meet team quality standards.
• Verbalize and demonstrate knowledge of procedures for maintaining security, confidentiality, and integrity of customer information.
• Communicate any servicing issues in a timely manner to supervisor for resolution.
• Meet or exceed all performance goals as outlined for the position.
• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Job Skills Required:

• Two to three years of experience in mortgage servicing default reporting.
• Strong understanding of Black Knight's MSP Servicing System
• Advanced skills in computers and related software programs including, but not limited to, Windows XP and Microsoft Office, and ability to effectively use them.
• Working knowledge of Passport and Cognos
• Ability to prioritize, meet deadlines and work independently.
• Detail oriented, organized, have excellent problem solving and math skills.
• Strong verbal and written communication skills.
• Ability to make decisions that have moderate impact on the department and other lines of business.
• Effective organizational and time management skills.
• Ability to listen, evaluate and exercise independent judgment.
• Ability to work independently and within a team.
• High School Diploma required.

Bell Bank provides competitive compensation and an excellent benefits package.

Bell Bank

Equal Opportunity Employer