Mortgage Servicing System Analyst

Mortgage Servicing Systems Analyst

This is a(n) in office position

Monday - Friday 8:00am - 5:00pm

If you like to work with people in a family atmosphere, enjoy great benefits and provide a high level of service that makes each mortgage run smoothly, consider a career with Bell Bank's mortgage team.

Company Information:

Bell Bank Mortgage is backed by the financial strength of one of the nation's largest independently owned banks. Founded in 1966 in Fargo, North Dakota, Bell Bank has more than $10 billion in assets and full-service banking locations in Arizona, Minnesota and North Dakota. Bell has empowered more than $25 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Originally founded in 1880 by early Minneapolis civic leader David C. Bell, Bell's mortgage division today has thousands of family mortgages to its name. Bell Bank Mortgage has been in Arizona since 1997 and is actively expanding, most recently opening locations in New Mexico and several other regional offices.

Bell Bank has been recognized as a top bank and a top financial workplace by American Banker, Forbes and Fortune, and has been named among America's top mortgage employers by National Mortgage Professional magazine.

If you want to work for a strong, growing, forward-looking organization with world-class employees, this is the place for you.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• “Paying it forward” by giving back to the communities we serve.

Our Bottom Line:

Happy Employees! Happy Customers!

Job Summary:

This position is responsible for leading mid-year loan purge processes, acting as system admin for ICE Mortgage Technology products, investor and vendor systems, managing rates in various ICE systems, managing reports and files via EDI/ODDS, managing transactions in Passport, and various projects as assigned.

Primary Duties:

• Update and maintain position procedures.
• Participate in the Year-End project.
• Review and monitor year end reports & processing.
• Validate final data accuracy and counts of IRS tax forms.
• Lead the mid-year purge process.
• Review and monitor purge reports.
• Provide communication to department
• Participate in maintaining and developing the ICE core system functionality by the following tasks:
• Communicate and submit cases to ICE Client Support for any core functionality issues and/or questions.
• Manage the system holiday schedule.
• Participates in ICE functional forum calls.
• Attend and participate in the annual core system user conference as requested.
• Work closely with other business units in tracking and implementing ICE releases/enhancements
• Responsible for user provisioning for ICE applications, investors and various vendor systems
• Responsible for the monitoring and updating of interest rates in MSP and Loss Mitigation systems.
• Manage all incoming and outgoing reports and files through the ICE System via EDI and ODDS.
• Be available to provide on-call support for any nightly file processing issues
• Utilize the Cognos and Passport report writing system.
• Responsible for developing and implementing departmental efficiencies
• Manage creation of document placeholders for department cold storage
• Participate in periodic Disaster Recovery testing
• Lead and/or participate in special projects, additional duties and responsibilities as assigned.
• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Job Skills Required:

• Two to three years of experience in mortgage servicing.
• Good working knowledge of rules, regulations and policies relating to mortgage loans.
• Detail oriented, organized, have excellent problem-solving skills and math skills.
• Ability to prioritize, meet deadlines and work independently.
• Good communication skills to interact with other departments, customers, mortgage servicing staff, management and various third-party vendors.
• Ability to be flexible and adapt well to change.

Bell Bank provides competitive compensation and an excellent benefits package.

Bell Bank

Equal Opportunity Employer