What are the responsibilities and job description for the Service BDC Representative position at Bell Ford/The Berge Group?
Service BDC Representative Job Overview
In the role of a Service BDC representative you will drive growth by developing and nurturing business relationships with present and future customers. You will schedule appointments for the service departments. Your main focus will be outbound calls/emails/text to schedule customers for service. You will be back-up to taking inbound calls when needed. MUST BE ABLE TO WORK EVERY SATURDAY 8AM TO 3PM
BDC Representative Job Responsibilities and Duties
- Outbound phone calls (setting appointments, reminders)
- Respond to chat requests
- Ensures prospects are informed of company promotions
- Professional and Team Attitude
BDC Representative Job Requirements
- Reliable
- Team Player
- Excellent written and oral communication skills
- Quick learner who is highly organized
- Proficient with MS Office
HOURS ARE: 12pm to 5pm during the week (one day off) Saturday 8AM-3PM and off Sunday's.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Health savings account
- Life insurance
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $15