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Front Desk Administrator

Bell International Laboratories
Eagan, MN Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/11/2025

Position Overview :

As the Front Desk Administrative Assistant, you play a pivotal role in supporting Bell and / or Manager through a variety of administrative, clerical, and receptionist duties. Your role is crucial in projecting a professional image of our company, both in person and over the phone. The Assistant plays a key role in the daily operations of our office, contributing to a welcoming and efficient environment.

Key Responsibilities :

  • Serve as the first point of contact for our office, efficiently managing phone calls and directing them to appropriate staff members, while handling general inquiries with ease.
  • Welcome and verify visitors, ensuring a seamless entry process and being attentive to scheduled guests and daily events.
  • Greet clients and visitors warmly, facilitating the use of our iPad visitor login system.
  • Utilize Microsoft Office suite (Word, Excel, Outlook) to create and modify documents, contributing to the smooth operation of our office.
  • Execute general clerical tasks, including photocopying, faxing, mailing, and filing, maintaining both digital and physical records with meticulous care.
  • Responsible for the receipt and distribution of parcels from couriers like UPS, FedEx, and others.
  • Oversee office supply inventory, placing orders as needed to ensure the office is well-stocked and functional.
  • Assist in the preparation and clean-up of conference rooms, ensuring a professional environment for meetings.
  • Coordinate and set up meetings and conferences, demonstrating strong organizational skills.
  • Support various departments with project-based work, especially during critical times like board meeting preparations or special events.
  • Maintain kitchen and breakroom areas, ensuring supplies are stocked and spaces are organized and clean.
  • Plan and coordinate company-wide events, including managing food catering and organizing lunches for various events and departments, ensuring each event is memorable and runs smoothly.
  • Act as a liaison for resolving issues related to printers and copiers with external vendors.
  • Guide staff in utilizing internal mail routing, shipping, and special postal services.
  • Take on additional duties and projects as needed, showing flexibility and a commitment to the company's needs.

Skills and Abilities Required :

  • Exceptional communication skills, both written and verbal, with an emphasis on professional and courteous interaction.
  • Outstanding customer service orientation, ready to exceed expectations.
  • Meticulous attention to detail and superb organizational capabilities.
  • A proactive approach to work, with the ability to self-motivate and prioritize tasks effectively under pressure.
  • Ability to be resourceful and proactive when issues arise.
  • Proficiency in Microsoft Office and familiar with standard telephone protocols.
  • Adaptability to swiftly changing policies and procedures, maintaining efficiency.
  • Educational and Experience Requirements :

  • Mandatory : High School Diploma
  • Desirable : Associate degree or Bachelor degree and 1-3 years of administrative experience.
  • Physical Requirements :

  • This role requires prolonged periods of sitting and extensive use of a computer.
  • Occasional lifting of items weighing up to 15 pounds.
  • Ability to move throughout the company's facilities as needed.
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