What are the responsibilities and job description for the Aesthetics Office Manager position at BELLA MEDICAL GROUP INC?
We are seeking a highly organized and proactive Aesthetics Office Manager to oversee daily operations and ensure the highest level of client satisfacton. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for the wellness and beauty industry.
Key responsibilities:
Operations management:
- Oversee the daily operations of the med spa, ensuring smooth and efficient functioning.
- Coordinate and manage appointments, scheduling and client flow to maximize productivity
- Maintain a clean, welcoming and professional environment for client and staff.
- Conduct consultation on aesthetic services
Client relations:
- Greet clients, manage check ins and check outs, and ensure a positive client experience
- Handle client inquiries, complaints and concerns promptly and professionally
- Develop an maintains strong client relationships to encourage repeat buinses and referrals
Staff- Management:
- Supervise, train, and support med spa staff, including aestheticians, nurses, and administrative personnel.
- Conduct regular staff meetings and performance evaluations.
- Schedule staff shifts and manage payroll.
Financial Management:
- Manage inventory and order supplies as needed.
- Oversee billing, invoicing and financial transactions
- Monitor and analyze financial performance, including sales and expenses, to identify opportunities for improvement
Marketing and Sales:
- Collaborate with the marketing team to develop and implement promotional strategies.
- Assist in creating and managing social media content and campaigns.
- Upsell services and products to clients to meet sales targets
Salary : $20 - $30