What are the responsibilities and job description for the Leasing Agent position at Bella Vista Village?
Job Title: Leasing Agent
Job Summary:
We are seeking a personable and motivated Bilingual Leasing Agent to join our team. Fluency in both English and Spanish (speaking and writing) is essential for effectively communicating with a diverse resident base. The ideal candidate will be responsible for welcoming potential residents, showcasing our community's features, and guiding them through the leasing process. This role requires strong communication skills, attention to detail, and the ability to handle resident concerns with professionalism.
Key Responsibilities:
- Meet, greet, and provide tours to potential residents, highlighting the advantages of living in our community.
- Be physically capable of walking stairs and showing apartments while maintaining a positive and engaging demeanor.
- Clearly explain rental rates, lease terms, and the qualifications required for approval and the move-in/out process.
- Address resident issues and concerns with professionalism and timely resolution.
- Maintain accurate records through data entry and follow up with prospects to encourage leasing decisions.
- Inform residents of upcoming community events and foster a sense of community.
- Demonstrate strong phone etiquette and communication skills in interactions with residents and prospects.
- Keep the work environment clean and organized to ensure a professional appearance.
- Manage time effectively to handle multiple tasks and meet deadlines.
Qualifications:
- Fluency in English and Spanish (both speaking and writing) required.
- Previous experience in leasing, property management, or customer service preferred.
- Basic computer skills, including proficiency with Microsoft Office.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Professional demeanor and ability to handle sensitive issues with discretion.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $15 - $16