Community Crisis Response Team (CCRT) Program Supervisor

JOB SUMMARY: The Community Crisis Response Team (CCRT) provides mobile response services to youth (age 2-18) and families who have called the the CCRT Program Supervisor provides administrative supervision to the entire CCRT team as well as oversight of the daily operations of the program. Further, the CCRT Program Supervisor participates in a rotation of urgent response to youth in need

ESSENTIAL DUTIES:

1. Provide administrative supervision to the program and staff including, but not limited to, hiring, evaluation, disciplinary actions and termination of employees.
2. Ensure all documents are up-to-date, including but not limited to: Crisis Assessment, CANS assessment, Safety Plans, Intake and discharge forms.
3. Manage incoming crisis calls and dispatch team members as needed
4. Participate in a rotation of in-person mobile response to youth in need.
5. Facilitate hospitalization for clients as necessary.
6. Ensure the program meets all Agency Policy requirements.
7. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
8. Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment according to HIPPA guidelines. All client-related documents should be handled in accordance with Agency guidelines on confidential material.

OTHER DUTIES:

1. Attend scheduled staff meetings, supervision, and on-going training.
2. All required trainings, certifications, and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.
3. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
4. Other duties as assigned by management.

QUALIFICATIONS:
 

1. Education: Master’s degree required.
2. Licensure:  LSW, MFT or LPC required. LISW-S, IMFT-S or LPCC-S preferred.
3. Skills/Competencies:    

• Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
• Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
• Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
• Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
• Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.
• Problem Solving & Decision Making: Recognize problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
• Service Orientation: Anticipate, recognize, and meet the needs of others, whether they are clients or not.
• Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions.         

1. Experience:          Minimum of two years of experience working with youth and families in a mental health setting. Knowledge of the DSM-5 and diagnostic criteria.

Experience with family systems and crisis intervention preferred.
Other:  Must have and maintain a valid driver’s license and driving record that meets the underwriting criteria of the Agency’s insurance company.  Must be approved by Bellefaire to transport clients in own vehicl

Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.

Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.