Community Programs Manager

What is CBC?

The Community Boating Center (CBC) is a non-profit organization dedicated to making small-watercraft education, safe recreation, and marine stewardship accessible for all. We believe that the unique experience of being on a small boat pushes people to develop new skills, build trust in themselves and foster a therapeutic connection to the sea. The CBC is a blend of a community center and a watersports school that aims to push people to thrive in all aspects of their lives. We recognize that sailing, kayaking and rowing are often privileged experiences and we work hard to combat that paradigm. Our programs and services are available to all ages, abilities and backgrounds and we offer financial support in all of our programs.

We teach to US Sailing and American Canoe Association (ACA) standards through a variety of on-land and on-the-water programs. We also offer guided tours and community events designed to build curiosity and connect people to our mission. We make our fleet of kayaks, sailboats, rowboats and paddleboards available to rent and we offer year-round dry moorage — all efforts to reduce barriers and provide easy access to the bay.  

The CBC was founded in 2006 by a core group of local water enthusiasts. We are not a club, there are no memberships or dues. We serve over 4,000 people annually and we are supported by a strong community of donors, volunteers, staff and participants. 

Position Overview: The Community Program Manager is responsible for training, managing and motivating our team of program coordinators, instructors and volunteers. They will work to develop and teach on-water lessons, workshops and classes, adult and enrichment programs, private lessons and guided tours. They will ensure that our instructing team accomplishes the skill development and course goals of their assigned program and adhere to the expectations of their roles. They will review feedback and sales reports and deliver a weekly summary at our managers meeting. They will communicate with clients as needed to follow up on questions or concerns. This position directly supervises the Paddling and Sailing Coordinators and is responsible for overseeing their department training.

This position reports to the Executive Director.

Position Term: This is a seasonal, full time position; start date around mid March and ends at the end of October. This position is budgeted for 1360 hours maximum.

The workload will vary throughout the season, between Memorial Day and Labor Day this position is expected to be 40 hours/week.

Management and Supervisory Duties:

• Assist in hiring the seasonal instructor team 
• Responsible for training and instruction of the team (staff, interns and volunteers), ensuring program goals are met while safety standards are followed 
• Oversee instructor communication with clients; survey participants post-program and monitor responses
• Work with Community Partners to develop and deliver Community Enrichment Programs
• Work with Admin staff to schedule staff and volunteers for classes and ensure the ratio of teachers to students is in-line with CBC policies and instructor skill sets
• Review scheduled staff hours and flag any concerns or issues and approve timesheets for all community program staff 
• Track class data and feedback to determine if CBC offerings fulfill demand; help to develop new curriculum/classes
• Develop partnership with local organizations to increase CBC’s involvement with local races, associations and events.
• Assist in creating end of season reports, analyzing survey results and student data
• Work with Admin staff  to facilitate communication within the team, ensuring proper resource/equipment management, service issues, and critiques, concerns, or ideas for improvement are documented and properly communicated
• Work with Fleet Manager to ensure equipment defects are reported, equipment is properly maintained, and requests are fulfilled in a timely manner for any needed additional gear
• Attend weekly management meetings
• Ability to be Manager on Duty while completing administrative tasks in the office.

Preferred Qualifications:

• Driver’s license, a clean driving record and the ability to tow and launch boats
• Safe motorboat operation 
• Experience working with participants of all ages
• Current CPR/First Aid Certification
• Washington State Boaters Safety Card – must be acquired prior to start date
• Excellent communication skills: in person, over the phone, and by email
• Understanding of boating safety and cold water safety
• Punctual and self-directed
• Possess a strong work ethic
• Passion for marine stewardship and environmental science
• Possess an ACA Instructor Certification – may be acquired prior to the start date
• 2-3 years experience as an instructor or watersports program manager
• Experience managing a team of  staff or volunteers
• Experience with public speaking
• Proficiency in database management

Compensation: 

This position is paid hourly at a rate of $23.00 - $26.00 depending on experience. 

Compensation may also include gratuities accumulated during program delivery. Additionally, this position will receive a season pass to rent our boats and complimentary access to classes and events. They are also eligible for the CBC professional credentials reimbursement program. After earning over $5,000 and completing one year of employment they are eligible for a 3% IRA employer match program. 

How to Apply:

Fill out the job application form on our website and submit a cover letter, resume, and two professional references. Applications are due March 1st and hiring decisions will be made by March 15th, with the position to begin shortly thereafter.

If hired, there is mandatory staff training on April 19th and 20th. Staff must also attend department specific trainings depending on assigned roles.

Questions?

Feel free to reach out by email if you have any questions about the position or application process. Please do not stop by to discuss the position in person without making an appointment. 

Email: Bryan Rust, Executive Director, bryan@boatingcenter.org

CBC is proud to be an equal opportunity workplace dedicated to cultivating a diverse and inclusive work environment. We believe that diversity is essential to achieving our mission. CBC provides equal employment opportunities to all applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender, gender identity or expression, sexual orientation, marital status, religion, age, disability,  genetic information,  service in the military, or any other classifications or characteristic protected by applicable federal, state, or local laws and ordinances.