What are the responsibilities and job description for the Assistant Project Manager position at Bellwether?
We are seeking a customer-focused Field-Based Assistant Project Manager to join our industry-leading team at Bellwether Windows, Siding, & Doors. Bring your passion for delivering exceptional customer service and your tech-savvy expertise in construction management and residential Home Services to drive success in our fast-growing company.
At the core of Bellwether is a firm dedication to customer service and excellence in everything we do, complemented by an eagerness to learn and a love for the work. These values and how they influence our culture have led us to become an industry leader in our market in just a few short years. We are learning and growing, and we are committed to doing good in our community. If you want to love your job and to be part of an exciting, tight-knit organization, we invite you to consider joining our team.
Job Summary:
We are excited to announce an opportunity for a highly organized and detail-oriented Field Assistant Project Manager to join our dynamic team at Bellwether. This role is a mix of project manager and a superintendent for residential windows and siding projects. At Bellwether, we are passionate about delivering exceptional customer service and creating a positive customer experience. As the #1 James Hardie installer in our market and Pella Certified Contractor, we have built a reputation for excellence and quality. If you thrive in a fast-paced environment, enjoy coordinating multiple tasks, and are dedicated to providing top-notch production support, we invite you to consider joining our team.
Bring your expertise in scheduling, customer service, and construction management to be a part of our close-knit team. There are growth opportunities within this role to become a full Project Manager with Bellwether within 6-12 months.
Primary Job Responsibilities:
The following duties are an overview of the primary duties and responsibilities of the Project Manager and should not be considered an all-inclusive list.
Construction Management Duties:
- Conduct pre-production walkthroughs with Sales and Homeowner after approval of sale for production hand-off/pre-construction take off.
- Create Work Orders for Crews as projects are approved for production.
- Follow up with crews on the inventory of materials on jobs prior to work commencing and arrange delivery of any additional materials necessary to complete the job in a timely fashion.
- Communicate clearly and effectively with customers in person and over telephone, email, and text messaging.
- Manage communications between subcontractors and customers.
- Assist with the management of subcontractor documentation.
- Assist with material ordering for projects to ensure highly accurate material supplies are on site at the start of every project with minimal need for material runs or returns.
- Inventory material supplies at project sites upon delivery of materials and immediately correct any discrepancies in order delivery.
- Set jobsite expectations with crews to meet Bellwether’s quality standards.
- Walk crews through the start of every assigned project at project start.
- Perform routine (unannounced) spot checks of projects for Quality Control.
- Arrange material returns after a job is completed as a credit to be applied to that specific job
- Conduct a Final Inspection upon completion of every project to ensure the quality of workmanship on Bellwether projects.
- Complete and file Final Inspection documentation upon closeout of every project.
- Communicate with customers to ensure a great customer experience.
- Manage and conduct Bellwether warranty repairs as they are needed and in conjunction with ongoing warranty service schedule.
General Duties:
- Communicate articulately about Bellwether services, culture and values.
- Consistently promote a professional image of Bellwether at all times.
- Communicate clearly and frequently with business leadership about activities, duties and developments.
- Promote Bellwether’s values and culture.
- Be timely to all meetings, remote or in-person
- Demonstrate ‘Can-do’ attitude, willingness to roll up sleeves and be a team player.
- Perform other duties as may be assigned from time to time.
General Job Expectations:
- Working with the production team to manage and supervise a pipeline of up to 7 jobs per week.
- Meet crews on site the first day of production for assigned jobs.
- Meet crews on site before releasing them to another project.
- Schedule return of any leftover materials within 48 hours of job completion.
- Arrive on the job site when assigned.
- Inspect each home as assigned.
- Communicate with Homeowners at project sites upon every visit.
- Coordinate with the Production Department to conduct Final Walkthroughs meetings.
- Document everything in writing and photos in the CRM application.
- Ability to work non-standard hours, including occasionally working evenings, weekends and holidays, as necessary to meet the needs of Bellwether.
- 2 or more years of project management experience or installer experience in retail home services.
- Comprehensive knowledge of the exterior contracting trades with 4 year experience.
- Effective interpersonal skills, including communicating in person, by e-mail and by telephone.
- Ability to follow instructions effectively from a diverse group of people, and provide information with ordinary courtesy and tact.
- Competently operate standard office equipment, such as computers, smart phones, and iPads.
- Experience with James Hardie siding installation and standards.
- Working knowledge of project management principles and software tools.
- Working knowledge of a CRM - (Salesforce, Microsoft 360, Acculynx, JobNimbus, etc.).
- 4 years of experience with either Microsoft Office or Google G-Drive Office.
- Colorado Drivers’ License and clean driving record.
- Bachelor degree in construction management preferred.
Compensation:
- This position is a full-time salaried position at $70-80k annually; to include bonuses
- Benefits package (eligible approximately 60 days after start) includes: platinum level medical, dental, vision, basic life, short term and long-term disability, 401K match
- Paid holiday, sick leave, and vacation days
- Company vehicle included.
Working Conditions:
- This position predominantly involves out of office work with customers and on site; however, the Assistant Project Manager also may be required to travel to private and public buildings, locally and statewide, via private or public conveyance.
- Use of sensory activities such as talking, seeing, and hearing, will be required frequently.
- Ability to stand, walk, sit, kneel, stoop, bend, lift, squat, push, pull, pinch, grip, reach overhead, reach away from body, and perform repetitive motions.
- Ability to push and pull packages, and books weighing up to 20 pounds and ability to retrieve and replace objects from shelves of up to 8 feet high. Ability to lift 20 pounds and push 20 pounds.
- Work will involve periods of high mental and/or emotional stress.
To Apply:
Submit your resume and cover letter
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Yearly pay
Schedule:
- 8 hour shift
- Monday to Friday
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $70,000 - $80,000