What are the responsibilities and job description for the Client Relationship Manager and Growth Strategist position at Belora Therapy Practice?
Our Mission
At Belora Therapy Practice, our mission is to provide high-quality, virtual mental health services to support high achievers, perfectionists, and individuals navigating stress and anxiety.
We're looking for a proactive Client Relationship Manager and Growth Strategist to help us drive business operations, client engagement, and outreach efforts.
Your Key Responsibilities
- Client Engagement: Develop and maintain strong relationships with clients, responding to their needs and concerns in a timely and professional manner.
- Business Growth: Identify and develop referral relationships with local providers, organizations, and professionals, and coordinate outreach efforts to increase visibility and growth.
- Marketing Strategy: Develop and implement effective marketing strategies to attract new clients and promote the practice's services.
- Process Improvement: Analyze and refine internal systems for client management, scheduling, and inquiries, and develop efficient workflows for administrative and marketing tasks.
Requirements
- Prior experience in administration, marketing, or business operations, preferably in healthcare or private practice.
- Familiarity with Google Workspace, CRM systems, EHR, and social media scheduling tools.
- Strong writing skills for client communication and marketing content.