What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Beltone Hearing Aid Center?
Job description
RECRUITING NEW TEAM MEMBER!
BELTONE, the WORLD LEADER in hearing healthcare, is seeking a motivated and dynamic individual for our organization as a Medical Office Receptionist. Working in a professional medical office setting, the Patient Care Coordinator is the first face and voice of our office and must be organized, dependable and personable. This position is part-time with an average compensation of $20,000 - $23,000 per year; compensation consists of an hourly wage and performance-based bonuses.
Responsibilities:
- Treat each patient as a dear loved one (family member) in all interactions, in-office greetings and phone communications; build rapport to ensure an outstanding office experience
- Set appointments from incoming and outbound calls using our proprietary script
- Verify insurance benefits
- Work closely with the Hearing Care Practitioner to manage the office schedule by prioritizing and confirming appointments and rescheduling cancellations and no-shows
- Manage office workflow including greeting patients, updating patient files, managing inventory, and entering data into the scheduling and Point of Sale system.
- Additional administrative duties as assigned.
Qualifications:
- Professional, positive, and friendly demeanor.
- Ability to multi-task effectively in a medical setting, while maintaining confidentiality of patient records.
- Demonstrable proficiency in Microsoft Office products, especially Excel, Outlook and Word.
- General office/administrative skills including use of office equipment (computers/printer/phone system), filing, prioritizing workflow, answering phones, performing daily inventory counts.
- Excellent communication skills both in person and on the phone.
Compensation and Benefits:
- Hourly wage and performance-based bonuses.
- Benefits package Life, PTO, and 401K (eligibility requirements apply).
- Join a “Forbes Top Workplace” organization
Job Type: Part-time
Pay: $20,000.00 - $23,000.00 per year
Expected hours: 24 per week
Benefits:
- 401(k)
- 401(k) matching
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20,000 - $23,000
