What are the responsibilities and job description for the Patient Care Coordinator / Technician position at Beltone New England?
Happy and Friendly working environment. Looking for a positive upbeat person that is dependable. Customer Service skills a Must, Sales Experience a plus but not mandatory. Monday- Friday 9 : 00am-5 : 00pm. Cleaning duties, filing, incoming and outgoing calls. Patient scheduling and interacting. Insurance verification and inventory management.
The Patient Care Coordinator / Technician position helps the Hearing Care Practitioner in the office manage the patients by helping them with their hearing aids, checking the hearing aids to see if they are working properly and ensuring they are clean, helping to sync hearing aids to their phones, and any other tasks to ensure the patient's hearing aids are functioning properly.
Job Type : Full-Time
Salary : $20 per hour (based on experience)
Benefits :
401(k) with a 4% match after 1 year
Health, Dental and Vision Insurance
Life insurance
Short- and Long-Term Disability
AFLAC
Vision Insurance
9 Paid Holidays Off
Up to 10 Days of Paid Time Off
Paid Birthday Day Off
Pet Bereavement
Monthly office bonuses if you reach your goal
Employee Discount
Employee Assistance Program (EAP)
Why us?
We are locally owned and operated and always have been
Our passion is to bring people back into life's conversations
We have 63 locations in 9 states, so we know how to run a successful practice
We have the best sales contests with great prizes and cash awards for your hard work
We provide virtual, and live training and coaching to keep you on top!!
We provide one of the best in-house, paid training programs available in the country
Our culture is based on strong Customer Service, Innovation / Technology and the Beltone Experience
Our Philanthropy efforts help many people in need that we care about!
Enjoy working for a company that values confidence, honesty, dedication, fun, and being colorful in your own way!
Responsibilities :
To assist the Hearing Care Practitioner with the patients after care
Assess patients for possible hearing issues and related disorders
Administer hearing evaluations, tests, or examinations to patients in order to collect information on the type and degree of impairment they have
Fit hearing aids and provide auditory rehabilitation to all in need
Act as an ambassador in the community via outreach programs
Use Speech Mapping for Real-Ear measurement
Obtain ear mold impressions when needed
Establish professional customer / employee / vendor relationships with a strong commitment to customer service
Counsel patients during and after the evaluation process
Meet the clinics monthly financial goals
Conducts prospecting
Insure conformance to vision, mission and values of the organization
Requirements
Utilize the Computer to program Hearing Aids
Must have excellent eye to hand coordination to conduct exam
Ability to multitask
Relate to all age groups
Present a professional image
Must exhibit a positive energy level
Be a good listener
Have strong selling skills but balanced with a passion to genuinely help people
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