Patient Care Coordinator (Administrative Assistant)

Patient Care Coordinator - South Burlington, VT

Hourly Rate is $18.00 - $20.00

We are looking for a positive and dependable person to work in our patient friendly work environment.

At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will play a vital role in providing administrative support to ensure the smooth operation of the office. Your attention to detail, excellent communication skills, and ability to multitask will contribute to delivery exceptional patient care. Join our team and make a difference in the lives of our patients.

Full and part-time positions available. Flexible schedule. Opportunities for career advancement

Highlights

• Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
• Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.
• Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.
• Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
• Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
• HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
• Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
• Welcoming Environment: Maintain a clean and inviting office and work environment.
  
  

Qualifications

• Education: High School diploma or equivalent is required.
• Experience: 2 years of medical or dental office experience is preferred.
• Customer Service: 2 years of customer service experience is preferred.
• Technical Skills: Proficiency in MS Office is required.
  
  

Join Us! Beltone is proud to be recognized as America’s Best Hearing Care Retailer and Best Customer Service provider by Newsweek (2022, 2023, 2024), and the reason for our success is our exceptional team!

Ready to make a difference?

Apply today to join the Beltone family as a Patient Care Coordinator! Your next rewarding career opportunity awaits. Join us!

We are an Equal Opportunity Employer.