Patient Care Coordinator/Receptionist

ABOUT NORTH COUNTRY PEDIATRICS DENTISTRY
We are a growing pediatric dental and orthodontic practice that values integrity, honesty, and accountability. We are devoted to helping all children and teens achieve a lifetime of healthy smiles, ensuring they receive the highest quality of care. Using the latest techniques, our highly trained and experienced pediatric specialists provide outstanding dental and orthodontic care in a comfortable, kid-friendly setting. We offer services for fearful and anxious children as well as children with special needs.

Pediatric Dentistry of Plattsburgh in Plattsburgh, NY is looking to hire a full-time Patient Care Coordinator / Receptionist.

This administrative position earns $17.00 - $24.00/hour, depending on experience. We also offer medical insurance, flexible spending accounts (FSAs), a 401(k) plan, paid time off (PTO), Sign-On and Referral Bonuses, Aflac, and more.

Patient Care Coordinator / Receptionist Qualifications:

• High School Diploma or equivalent

• One year of experience in the healthcare field

• Experience with electronic health records, insurance websites, and digital patient communications solutions

• Excellent customer service skills

• Specific dental practice experience and Dentrix practice management software experience are preferred

• Excellent communication skills, including the ability to explain complex items in simple terms.

• You effectively manage your time and prioritize multiple tasks.

• You are self-motivated with the initiative to deliver results for daily, weekly, and monthly goals.

• You have a positive, can-do attitude, able to conduct yourself with a high degree of professionalism.

Our staff is integral to our dentistry practice. In order to hire and retain the best career-minded individuals, we offer competitive pay, excellent benefits, opportunities for career development, and a positive work environment.

Patient Care Coordinator / Medical Receptionist Responsibilities:

As a Patient Care Coordinator / Medical Receptionist, you are our brand ambassador!

• Upon arrival, you greet each patient who enters our dentist's office in a friendly and professional manner.

• Compile patient documentation, scan information, and note any exceptions.

• Attention to detail, you update demographic records with contact, insurance, and health history information.

• Inform the clinical staff of their arrival and reason for the appointment.

• As necessary, you discuss the financial responsibility of patients with them.

• You manage the patient workflow from check-in to departure masterfully.

• Your warm professional manner also comes across over the phone. You schedule patient appointments based on provider availability and treatment length.

• For same-day patients, you verify insurance coverage.

• You confirm appointments with the support of our electronic system and follow up with the continuation of care for existing patients.

Patient Care Coordinator / Medical Receptionist Benefits:

• $17.00 - $24.00/hour, depending on experience.

• Medical insurance

• Flexible spending accounts (FSAs), a 401(k) plan

• Paid time off (PTO),

• Aflac, and more.

• Sign-On Bonus

• Referral Bonus

Patient Care Coordinator / Medical Receptionist Work Schedule:

This full-time healthcare administrative customer service position typically works during our dentists' and orthodontists' regular hours of 9:00 AM - 5:00 PM, but hours vary.

INDLP

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Relocate:

• Plattsburgh, NY 12901: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $24