What are the responsibilities and job description for the Credit & Collections Clerk position at Ben E. Keith Company?
Position Summary and Responsibilities:
• Responsible for researching invoice short pays and follow-up to invoice resolution.
• Provide excellent customer service internally and externally by responding to customer invoice copy requests in a timely manner.
• Responsible for maintenance of ageing reports including follow-up with customer to resolve short payments or skipped invoices.
• Daily resolution of all invoice issues on previous day’s route reports.
• Processing and monitoring progress of credit applications; including follow-up to completion.
• Processing of non-sufficient funds checks; including notes and changes to customer accounts.
• Processing of references for credit applications.
• Data entry and maintenance of new customer accounts in system.
• Auditing new customer account files for completion
• Liaison with outside entities for collections of old write-off accounts
• Other duties may be assigned as needed
• Must have valid driver's license
Education and/or Work Experience:
• Previous experience with credit/collections is preferred
• Computer experience in Microsoft Word and Excel
• Experience with10 key by touch.
• High School diploma or GED equivalent
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Ability to learn and use relevant internal applications.
Communicating with others to exchange information.
Repeating motions that may include the wrists, hands and/or fingers.
Sedentary work that primarily involves sitting/standing.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
