What are the responsibilities and job description for the Insurance Customer Service position at Ben Osenga Allstate Agency?
Job Description
Are you looking to start a sales career? We want highly motivated and convincing job seekers to APPLY TODAY. No matter your sales experience, we'll invest in your success. We understand that it takes time to build your business, to develop the proper skills and understanding. We provide our new Insurance Sales Representatives with ongoing training and support on their path to success. We are seeking a passionate, self-driven, natural born salesperson with a desire to make a difference in people???s lives.
***Only Completed Assessments will be Considered***
Benefits
Paid Time Off (PTO)
Health Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Document each customer contact
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Ask each customer for referrals and explain our referral program.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Return all phone messages promptly.
- Share training and education knowledge and expertise with team members.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Maintain knowledge of new products.
- Provide exceptional customer service.
- Be outstanding at relationship building.
- Maintain client relationships with follow up phone calls.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Provides on-going support to insurance clients as needed.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Be a great self-starter with a sense of urgency.
- Career minded vision.
- Be able to obtain or currently possess a Property & Casualty insurance license.
- Strong work ethic and leadership skills.
- Strong communication skills, both oral and written.
- Be capable of handling customer rejection.
Salary : $30,000 - $40,000