What are the responsibilities and job description for the Veterinary Receptionist position at Bench Animal Hospital?
We are seeking a compassionate and organized Veterinary Receptionist to join our 2 doctor practice. The ideal candidate will be the first point of contact for pet owners, providing exceptional customer service while managing administrative tasks in a fast-paced veterinary environment. This role requires a love for animals, strong communication skills, and the ability to multitask effectively.
Responsibilities
- Greet clients and their pets warmly upon arrival and provide assistance as needed.
- Schedule appointments and manage the veterinary clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, appointments, and pet care.
- Maintain accurate patient records and ensure all documentation is up to date.
- Process payments and handle medical collections with professionalism.
- Assist veterinarians and technicians with patient intake.
- Maintain a clean and organized reception area to create a welcoming environment for clients and their pets.
- Collaborate with team members to ensure smooth clinic operations.
Requirements
- Previous experience in a veterinary or animal care setting is preferred.
- Past experience with Cornerstone preferred.
- Strong organizational skills with attention to detail in managing records and appointments.
- Excellent communication skills, both verbal and written, to interact effectively with clients and team members.
- Familiarity with animal handling techniques, including restraint and care practices a plus.
- Knowledge of laboratory procedures or medical collection processes is a plus.
- Ability to work in a fast-paced environment while maintaining a calm demeanor during busy periods.
- A passion for animal welfare and commitment to providing high-quality care to pets.
Shift
Looking to fill the following shift:
Tuesday-Friday 9:00 AM - 6:00 PM (with a 1 hour lunch break) and Saturdays 9:00 AM - 2:00 PM
Benefits
Starting wage of $17 per hour depending on experience/credentials. PTO and employee discount on products/services provided. Health insurance benefit and 401K provided.
We have a lot of fun here at Bench! If you're interested in joining our family, please apply! We'd love to meet you!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: No less than 37 per week
Benefits:
- 401(k) matching
- Continuing education credits
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17