What are the responsibilities and job description for the Assistant Community Manager position at Benchmark Management?
Position / Title:
Part Time Affordable Assistant Community Manager (Max 24 Hours)
Job Function hours:
Reporting to their Community Manager, the Assistant Community Manager is responsible for the following:
I. Basic Function
A. Responsible for assisting the Community Manager to effectively manage the community.
B. Compliance with company leasing, marketing, accounting, maintenance, resident relations and management reporting policies and procedures.
C. Assist in completion of all certifications in accordance with Section 8 guidelines.
D. Place maximum emphasis on positive and timely response to the concerns and needs of the residents, environmental health and safety, and quality programs, in coordination and conjunction with the Owners’ goals and objectives.
E. Aid and ensure management of community is in accordance with Fair Housing laws.
F. Adhere to all local/state/county and federal laws.
G. Work within OSHA and BMK safety policies, ensuring safety is maintained at all times.
H. Read, understand and refer to manuals at all times.
I. Ensure constant compliance with all housing agencies (i.e. HUD), as well as company compliance, policies, and procedures.
J. Thorough knowledge of Management Software. Completes all required training and embraces optional training.
K. As a HUD insured asset, ensure a thorough working knowledge of NSPIRE (formerly known as REAC) requirements.
II. Administrative
A. General
1. Meet deadlines while maintaining quality requirements.
2. Demonstrate good judgement and decision-making skills.
3. Effective oral and written communication skills as well as good listening skills.
4. Open to learning and constructive criticism. Takes ownership of mistakes.
5. Reliable and work with minimal supervision.
6. Maintain complete and accurate resident documents and information.
7. Prepare and update reports as delegated by the Community Manager.
8. Professionally respond to calls and inquiries from residents, prospects, and vendors.
9. Accept service requests and route to service department. Conduct follow up with resident.
10. Showcases available apartments and processes applications for prospective residents.
11. Assist in move-in and move-out procedures.
12. Responds to requests by the Community Manager and other members of the leadership team.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: No more than 24 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $20