What are the responsibilities and job description for the Director of Admissions / Clinical Liaison position at Benchmark Senior Living?
Join, stay, and grow with Benchmark. Connect with your calling.
We are looking for a Clinical Liaison to join our team! As part of the Benchmark skilled nursing team, your role will be to provide hands-on sales expertise to the community by generating qualified professional referrals, functioning as an account manager for major professional referral sources. If you would enjoy working as a sales, marketing and clinical specialist, and want to make a difference in peoples’ lives, then this opportunity is made for you!
Responsibilities
Present the company and self in a positive and professional manner to residents, families, professional referral sources and other Benchmark associates.
Make formal public presentations to residents, families, professional referral sources and other Benchmark associates on an as-need basis.
Manage within the community budget, develop and/or produce reports on a routine or ad hoc basis.
Conduct admission assessments for residents who are on a medical leave or who are receiving rehabilitation services at an alternate site
Conduct tours with professionals, prospective residents and their families, and close new sales.
Work collaboratively with department heads to emphasize the team’s role in sales for the community.
Identify and develop professional referral sources
Maintain or grow occupancy to maximum levels
Ensures that the building shows a positive first impression and that model apartments are well appointed, clean, and neat.
Work with Administrator and Plant Operations Director to resolve any community presentation issues
Analyze the strengths and weaknesses of the community compared to competitors and develop appropriate action steps to effectively sell against the competition
Proactively identify and pursue publicity opportunities
Conduct professional outreach for lead generating purposes
Gather competitive market analysis data and maintain a detailed competitor comparative analysis (including rates, apartment sizes, services, and amenities)
Requirements
Ability to build rapport, trust, and to communicate effectively are essential.
Ability to be flexible and work in an environment that promotes teamwork and collaboration.
Excellent communication skills, both verbal and written, and the ability to relate in a positive and professional way to a diverse resident and associate population.
Ability to maintain a high level of confidentiality regarding residents, employees, staff and the community.
Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities.
Demonstrated ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving.
Education/Experience/Licensure/Certification:
RN or LPN preferred. Previous experience in selling to professional referral sources is essential. Previous experience working with seniors and /or disabled is highly desirable. Prior experience in sales training is highly desirable.
Valid Driver’s license required.
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
8 holidays & 3 floating holidays
Discounted Meal Program
Paid Training & Company-provided Uniforms
Associate Referral Bonus Program
Physical & Mental Health Wellness Programs
401k Retirement Plan with Company Match*
Medical, Vision & Dental Benefits*
Tuition Reimbursement Program*
Vacation and Health & Wellness Paid Time Off*
*Eligibility may vary by employment status