What are the responsibilities and job description for the Patient Access Coordinator position at Bender Consulting Services?
Career Opportunities for People with Disabilities: Exclusively recruiting and Hiring people with disabilities for competitive career opportunities.
RESPONSIBILITIES:
- Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order.
- Obtains limited clinical data based on service required.
- Corrects and updates all necessary data to assure timely, accurate bill submission.
- Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system. Identifies payor authorization/referral requirements.
- Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies.
- Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation.
- Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate.
- Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, leadership and staff, physician offices and designated external agencies or vendors.
- Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships.
- Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate.
- Adheres to organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes.
QUALIFICATIONS:
- Minimum High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.
- One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment.
- Experience operating a PC and using software applications.
- Medical terminology and obtaining insurance verifications (Preferred).
- Call/Service Center experience (Preferred).
About Our Company:
With 30 years of experience in supporting corporate and federal recruitment, workplace mentoring, and technology accessibility initiatives, Bender Consulting Services, Inc. is the leading national expert in disability employment solutions for private and public sector employers. To learn more about how to start your career with Bender Consulting Services, Inc., please visit our website.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
Schedule:
- Monday to Friday
- Weekends as needed
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Pittsburgh, PA 15212 (Required)
Ability to Relocate:
- Pittsburgh, PA 15212: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22
