What are the responsibilities and job description for the Workplace Operations Coordinator position at Benefit Cosmetics LLC?
Benefit Cosmetics
You're sooo Benefit!
The Workplace Operations Coordinator helps support front of house and back of house operations at the Benefit Cosmetics corporate offices in San Francisco. This role is responsible for presenting a professional and welcoming first impression to all visitors and employees, maintaining the brand of Benefit offices, support internal events, and maintaining all workplace, and some people team operations. The ideal candidate is warm, flexible, and customer service focused.
What You'll Do:
Workplace (70%)
- Greet and register all visitors in a professional and friendly manner, notifying the respective hosts of their arrival.
- Provide the highest level of customer service and support to all employees and visitors.
- Support the Workplace team by undertaking fundamental administrative responsibilities including but limited to:
- Maintain and manage the conference rooms and kitchens, keeping them clean, neat, and well stocked
- Maintain, order, and restock all office supplies
- Help reserve & coordinate the setup of available workspace(s) for visiting employees and visitors
- Be a member of the Emergency Response team, assisting with workplace safety and security protocols
- Work across various contact streams to monitor and complete employee requests in a timely and efficient manner
- Occasionally process incoming mail/packages and fulfill any shipping requests
- Work closely with IT for equipment or accessory requests/returns from employees
- Work collaboratively with Workplace vendors to ensure high levels of service, maintaining solid communication and good working relationships.
- Liaise with appropriate building contacts such as Property Management, engineering, and building security to support overall office operations and functionality as needed.
- Vendor Management – occasionally meet with vendors onsite for regular maintenance or repairs; submit appropriate documents to building management.
- Badge management – create replacement badges for employees; issue visitor and vendor badges, as needed.
- Information Management – keep workplace reports and processes up to date including but not limited to loaner badge tracker, Workplace budget tracker, vendor repository, Envoy, workplace guide, standard operating procedures etc.
- Assist with onsite and offsite office events (i.e Happy hours/culture events/etc)
- Requirements include ordering catering, ordering gratis, decorating, setting up and cleaning
- Assist the EA team with scheduling and other administrative tasks.
People Team Support (30%)
- Support onboarding/offboarding: new hire desk setup, badge creation/deactivation.
- Support with administrative duties including but not limited to filing, data changes, reporting, maintenance of organizational charts, and other related activities.
- Maintain and update employee records, ensuring accuracy and confidentiality.
- Assist in the implementation and communication of HR policies and procedures.
- Support recruitment activities, including coordinating candidate logistics.
- Support with ad-hoc HR projects.
Qualifications:
- 1-3 years of prior experience in workplace, people (HR), customer service, or administrative support fields; prior corporate office experience desired
- High school diploma or equivalent experience required; bachelor's degree preferred
- Strong organizational and multitasking skills
- Ability to handle confidential information with discretion
- Experience in event planning and coordination (preferred)
Schedule:
- Hybrid - requires 4 days onsite presence weekly to Benefit's HQ Office in San Francisco and 1 day remote.
The target salary range for this position in California is $27.00 - $33.00 per hour. The actual salary offered is based on market location and will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn an annual bonus. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discounts/perks; life insurance; disability insurance; flexible spending accounts.
- Contract type: Permanent Job
Salary : $27 - $33
